1 to 5 of 5 Permanent Customer Service Jobs in Stockport

VCG Technology Services Limited are looking for a 1st Line Support Technician with excellent customer service skills to join the team. The 1st Line Support Technician is responsible for managing incoming queries and help requests from end users through email, customer portals, or phone calls. This role … are seeking individuals who are early in their technical careers and have a genuine passion for providing exceptional support to customers in a technical customer service setting. Key Responsibilities The 1st Line Support Technician role includes: Providing a helpful and polite first level support service through taking … calls and handling the resulting incidents or service requests Effective logging and fault analysis Service request ownership and prioritisation Allocation to relevant parties Providing regular call status updates Maintaining a technical knowledge of all supported products and undertaking training when necessary to update any required skills set Dealing more »

the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »

that material availability aligns with manufacturing. The planner/scheduler also compile and distributes reports to ensure that customers and internal teams (manufacturing,shipping, customer service, projects and finance) are serviced with product and order availability information The planner/scheduler will actively achieve KPI's which will … maximise company turnover, profit, customer satisfaction and on-time delivery,through well constructed plans and management of resources. DUTIES * Create production schedules from MRP output that balance customer needs, material availability and capacity constraints. * Develop useful working relationships with Production Supervisors, Buyers and others to ensure that schedules more »

Job Description We are seeking a skilled CNC Service Engineer to join our prestigious client based in Stockport! This is a field based role, and an excellent opportunity to join a well-established engineering specialist, that supply new machinery and work on various equipment for their large customer … multi-skilled (electrical bias) and has experience repairing CNC and Manual Machinery. This is a Full-Time, Permanent position! What youll be doing Inspect, service, repair, and commission a variety of CNC and Manual Machinery Maintenance of Milling Machines, Lathes, Grinders, Drilling machines etc Work will include Machinery Upgrades … Removals and Installations Perform both Electrical and Mechanical repairs (electrical bias) Work both individually and as part of a team of engineers Provide excellent customer service Drive the company van and maintain with necessary tools and supplies needed A mix of working in the workshop and out on more »

competitive salary between £24k - £26k, negotiable depending on experience, plus discretionary bonus, training, on-site parking, pension and 20 days annual leave (increasing with service) + bank holidays. To be successful, you will have exceptional prioritisation, planning and communication skills and can deal with a wide range of people … key clients. Essential: - Good administration skills - Good telephone manner - A good understanding of Microsoft Office software packages and general IT knowledge. - Great communication and customer service skills. - Strong organisation skills. Nice to have: - Previously worked in a similar helpdesk or scheduling role. - Previous experience within a property management more »