2 of 2 Permanent Service Management Jobs in Stockport

remote engineer for a substantial corporate user base Being instrumental in the creation of strong and effective relationships with business users to ensure that service delivery meets their expectations Attending Service Management meetings to represent and resolve operational escalations and priorities for both locally to the site … Develop trends by monitoring and analysing Incidents, Problems and Requests Working cross-organisation with other IT analysts and engineers to provide prompt and efficient service To accurately record incidents using the relevant logging systems in a timely manner in accordance with agreed SLA’s Escalate issues as appropriate ...

senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation's technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers. Working closely with the IT Manager, you'll provide day-to-day operational oversight … across the organisation - listening to colleagues, understanding their needs and translating them into practical, effective solutions. You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service ...