2 of 2 Permanent Customer Service Jobs in Stockton-on-Tees

responsible for shaping, designing, and governing secure IT solutions across razorblues client base. This role combines deep technical expertise with commercial awareness and excellent customer engagement skills. Youll work closely with the Solution Architect team, Security, and Consulting teams to ensure all proposed solutions are secure, compliant, and aligned … Windows Server, Microsoft 365, and next-generation firewalls, alongside a strong understanding of modern security frameworks and threat landscapes. Youll be comfortable switching between customer meetings, technical design sessions, and hands-on engineering work when required. A qualification recognised by IASME to certify Cyber Essentials Plus will be required ...

accept, your responsibilities will encompass: Operate as the lead point of contact for your portfolio of clients. Build and maintain strong, long-lasting customer relationships. Hold regular reviews with clients in accordance with Account Management Procedure Ensure the timely and successful delivery of our solutions according to customer … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...