4 of 4 Permanent Customer Service Jobs in Stockton-on-Tees

responsibilities will encompass: Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity Troubleshoot and fix technical faults and issues Respond to client queries and service requests Assist with user rights, passwords, accounts Handle basic security administration Diagnose issues and explain technical details clearly Occasional onsite visits to clients. Our perfect candidate should have a … wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness … and relationship-building skills Administering Microsoft Active Directory, Exchange Server & Office 365 Comp TIA, Relevant Apprenticeship or higher education Degree or degree equivalent qualifications is desirable People centric approach & service Competent with Windows desktop & application support Tablet and mobile device support Basic network troubleshooting incl. ping and trace route An understanding of razorblue's business, clients and the market More ❯

and contribute to overall system improvements. Responsibilities: Provide advanced technical support for hardware, software, networking, and system-related issues. Troubleshoot and resolve escalated issues from support team within specified service level agreements (SLAs). Manage and maintain IT systems, including servers, desktops, laptops, and mobile devices. Assist with the deployment, configuration, and maintenance of hardware and software. Perform system … of Active Directory, Group Policy, and Windows Server environments. Familiarity with networking fundamentals (DNS, DHCP, VPN, firewalls). Excellent troubleshooting skills with a focus on delivering timely solutions. Strong customer service orientation and excellent communication skills. Ability to manage and prioritize multiple support requests. For more information on this opportunity please feel free to contact Imperial Recruitment Group. More ❯

and contribute to overall system improvements. Responsibilities: Provide advanced technical support for hardware, software, networking, and system-related issues. Troubleshoot and resolve escalated issues from support team within specified service level agreements (SLAs). Manage and maintain IT systems, including servers, desktops, laptops, and mobile devices. Assist with the deployment, configuration, and maintenance of hardware and software. Perform system … of Active Directory, Group Policy, and Windows Server environments. Familiarity with networking fundamentals (DNS, DHCP, VPN, firewalls). Excellent troubleshooting skills with a focus on delivering timely solutions. Strong customer service orientation and excellent communication skills. Ability to manage and prioritize multiple support requests. For more information on this opportunity please feel free to contact Imperial Recruitment Group. More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £32k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯