4 of 4 Permanent Customer Service Jobs in Stockton-on-Tees

results-driven Technical Support Manager to lead our dynamic software support team. In this critical role, you will oversee daily operations, drive performance, and ensure the highest standards of customer service and technical support. This is a fantastic opportunity for an experienced leader with a strong background in software support, excellent people management skills, and a commitment to … effective day-to-day operations. Develop and mentor team members through regular coaching, training, and professional development plans. Monitor team performance and implement improvement initiatives to enhance productivity and service quality. Foster a collaborative, high-morale work environment that motivates staff to perform at their best. Customer Service & Relationship Management Maintain high levels of customer satisfaction … point of escalation for complex technical issues and ensure timely resolutions. Develop strong relationships with key customers, understanding their business needs and aligning support strategies accordingly. Capture and analyse customer feedback to inform service enhancements and product improvements. Technical & Product Expertise Maintain deep knowledge of Fitfactory's software solutions and the manufacturing sector. Provide expert-level troubleshooting and More ❯

Role Are you an experienced field sales professional or someone who thrives on building great relationships and engaging face-to-face with customers? Are you a confident communicator with customer-facing experience, proactive in your approach, and driven to grow a region? Were looking for a Sales Executive to join our collaborative UK Sales team here at Lindy Electronics … and developing a UK territory Visiting customers regularly and building long-term relationships Identifying new opportunities and turning them into sales Presenting confidently to individuals and small groups Matching customer needs with our product solutions Growing turnover from existing accounts and acquiring new ones Maintaining accurate records in the CRM and reporting on progress What were looking for This … role requires confidence and experience in face-to-face roles ideally in sales, but were also open to candidates with strong customer-facing experience in field-based service or account management roles. If youre used to being on the road, meeting clients, and managing relationships, wed love to hear from you. Youll need to bring: Proven experience in More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £32k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Job Details: As … commissioning of all network infrastructure including switches, routers, firewalls and load balancers. Habitually review working practices and performance with a view to improving processes, procedures, and general levels of service, ultimately engendering a "continuous improvement" culture resulting in enhanced customer experience and company profitability. Participate in solution design for bid and proposal efforts to ensure fit for purpose … duties assigned by the Supervisor/Manager from time-to-time, as may be reasonably required of them. The candidate may be required to work on other Cubic or customer sites Support project deployments and critical incidents with out of hours working as required. Comply with Cubic's values and adherence to all company policy and procedures. In particular More ❯