1 of 1 Permanent IT Infrastructure Engineer Jobs in Stockton-on-Tees

Communicate Technology is on the lookout for a proactive and customer-focused First Line Engineer to join our technical support team at our Wynyard HQ. As the first point of contact for our users, you’ll play a vital role in helping resolve IT issues efficiently — from password resets to troubleshooting Windows 11 problems — ensuring our clients can … users updated and deliver outstanding customer service Log, manage, and resolve incidents in line with SLA agreements What we’re looking for: At least 1 year of experience in IT support or system administration Experience supporting Microsoft Windows 10/11 Basic understanding of networking (ping, trace route, etc.) Familiarity with Active Directory and Microsoft 365 admin tasks Great … to translate tech into plain English Keen to learn, grow, and take on new challenges Previous experienc Why join Communicate? We’re one of the UK’s fastest-growing IT and cyber security companies, delivering managed services to businesses across the country. At Communicate, you’ll work in a supportive environment where your development is encouraged, your voice is More ❯