4 of 4 DemandTrendPermanent Customer Engagement Jobs in Stoke-on-Trent

Sponsorship is not required for this opportunity Seeking a Dynamics 365 Developer for a leading client in Burton to design, develop, and implement solutions within the Dynamics 365 Customer Engagement (CE) platform. The role includes customising entities, plugins, workflows, and integrations to enhance CRM operations and meet business needs. Responsibilities also involve collaborating with cross-functional teams and … The developer is expected to stay current with Dynamics 365 CE advancements to maintain system performance and data integrity. Key skills and responsibilities, Design, develop, and customize Dynamics 365 Customer Engagement (CE) solutions, including plugins, workflows, and integrations to meet business requirements. Collaborate with analysts to gather and document detailed technical specifications. Develop and deploy Power Platform solutions More ❯

KPIs to maximize system operational availability (Ao), implement and drive all aspects of Rapiscan's security division field failure data collection and reporting into engineering and quality to drive customer operational improvements via improved service training concepts, engineering change proposals (ECPs), field and technical service bulletins (FSB/TSBs). You and your team will be the escalation point … upgrades and greater capabilities to our clients as technology and product enhancements and features evolve. You will work closely with the service management team in responding to and addressing customer complaints. Working with the service security team, you will analyze data to determine gaps in our service offerings (or tools) which are obstacles to growing the service business, executing … operational excellence/efficiency and maximizing customer satisfaction with the overall goal to increase our overall efficiency and reduce our cost to provide service. You will be a key member of CAPA review board and oversee the execution/follow-up of current CAPAs assigned to Service. Responsibilities Technical Leadership & Escalation Management Lead resolution of complex technical issues escalated More ❯

sources Analyse large data sets to identify trends, patterns and actionable insights Create and maintain dashboards, reports and performance trackers for the marketing team Monitor and evaluate marketing campaigns, customer engagement, and sales data Work closely with stakeholders to understand business objectives and translate them into data-driven solutions Provide regular reporting on key metrics, highlighting opportunities for … improvement Ensure accuracy, integrity and security of all marketing and customer data Support data segmentation for targeted campaigns and customer communications Develop and refine processes for data collection and management to improve efficiency Present analysis and findings in a clear and concise manner to both technical and non-technical audiences Use advanced Microsoft Excel functions (pivot tables, lookups More ❯

both new and existing product development, working across the full systems engineering lifecycle. You will engage across disciplines—electronic, mechanical, and software—supporting technical decision-making, design reviews, and customer engagement. What are we looking for in our next Systems Engineer? Requirements Management: Collaborate with cross-functional teams and customers to elicit, define, and document system requirements, ensuring clarity … Ensure system requirements are complete, feasible, and meet high-quality standards. Design Reviews: Provide insights into the impact of requirements on system architecture and functionality during design reviews. Stakeholder Engagement: Work closely with stakeholders, including customers, to prioritise and manage changes to requirements, adapting to evolving project needs. Qualifications/Experience: Bachelor's degree in Systems Engineering, Electrical Engineering More ❯