1 to 3 of 3 Permanent Customer Experience Jobs in Stoke-on-Trent

remains accurate and up-to-date. Collaborate with Sales and Technical Contact Centre Teams: Work closely to coordinate training efforts and ensure a seamless customer experience for our installers. Document Training Activities: Maintain detailed records of training activities, including attendance, topics covered, and customer feedback. Use this … team at various shows and events. What We’re Looking For: Bachelor's degree in engineering, renewable energy/related field would be advantageous. Experience working hands-on with renewable energy systems, products and technology would be desirable. Excellent spoken and written communication skills. Ability to convey complex technical more »

our websites across all device types with the aim to maximise sales, profit and ensure that our customers visiting the website have the best customer experience. We would love to hear from individuals who have the following skills/attributes: 2 3 years in in similar roles … working with a number of ecommerce platforms, ideally Salesforce Commerce Cloud Strong online retail experience and commercial background Competent in website functionality, online CX, digital marketing, and online merchandising Experience using digital tools and platforms, including Google Analytics, Power BI. Ability to work in a fast-paced business … can and should have the opportunity to reach their potential with us as we work together to Craft a better future. You may have experience in the following roles: eCommerce Coordinator, Online Retail Assistant, Digital Merchandising Assistant, eCommerce Executive, eCommerce Administrator, Digital Marketing Assistant, Website Administrator, Online Sales Assistant more »

of ensuring that the services provided by your team meet the highest standards. Our mission is to support the production IT service, this includes customer-facing products and critical internal systems. You will ensure smooth operations, timely incident resolution and proactive maintenance. Furthermore, quality assurance, process improvements and adherence … it is imperative for you to consider scalability, security and emerging technologies, whilst advocating for investments that enhance efficiency and resilience. Preferred skills and experience Ability to collaborate with stakeholders, advocating for positive changes that enhance efficiency, reliability, and overall service excellence. Ability to adapt as the technology landscape … evolves rapidly and adjust to new tools, processes, and challenges. Experience managing incidents, monitoring system health and maintaining service levels. Experience in preparing your team for any scenario such as handling a sudden surge in user requests or responding to critical incidents. Experience working closely with other more »