3 of 3 Permanent Customer Experience Jobs in Stoke-on-Trent

Productboard is seeking a customer-focused, highly energetic, and experienced individual to join our team as a Solutions Architect responsible for onboarding and enabling our customers at the critical outset of their journey with Productboard. This role will have accountability for ensuring our new customers have the vision, stakeholder … involvement and alignment within their organization to make Productboard a success. The Solutions Architect will validate and define the value the customer seeks with Productboard, while defining and executing a specific onboarding and enablement plan to ensure the customer activates Productboard successfully and is set up for long

choices, accessory products and will naturally build a rapport with them to help identify their needs. You will be focused on delivering an exceptional customer experience using our companys established voice. Benefits for the Sales Executive: 28 Days Holiday (Inc Bank Holidays) Possibility … successful candidate will be enthusiastic, take pride in their appearance and able to work as an integral part of a team. Demonstratable sales experience is essential as is the ability to demonstrate the skills and attitude required for sales success. Were a strong believer that people buy from people

business — so you'll be comfortable using systems, data and automation to run high-quality delivery. You'll work closely with Product, Sales and Customer Success to continuously improve how field insight feeds our SaaS platform, and how the platform in turn drives more intelligent operational work. … ensuring we win work we can deliver brilliantly and profitably. Use technology and data to drive performance — improving scheduling, utilisation, QA, insight capture, and customer reporting. Embed best-in-class H&S, compliance and operational standards while keeping delivery fast, practical and customer-focused. Continuously improve service models