2 of 2 Permanent Delivery Manager Jobs in Stoke-on-Trent

you'll be doing: Would you like to be part of a success story and play a key role in revolutionizing commerce? Then join our team as a Service Delivery Manager for EMEA Central You will independently support our customers as a proactive solution partner after the implementation of our software. You will be responsible for the timely … measures and for (major) incident management in collaboration with Support and our Technical Leads. Monitoring service performance in terms of budget, quality, and duration, as well as reviewing service delivery, will also fall within your remit. What you'll bring to the table: You have a degree in (business) computer science, information technology, or comparable training. You have already … gained three or more years of experience as a Service Delivery Manager (m/f/*) or in a similar position. You have a good understanding of IT service management processes (e.g., based on ITIL such as IT change management). You have good knowledge of ITSM tools such as Jira. You have already gained experience in an More ❯

Our longstanding client, a hybrid IT solutions and recruitment business, has some exciting growth plans and is looking for a delivery account manager to work on one of its most lucrative accounts. The business works with blue chip organisations across the UK and abroad and has a great reputation for delivering the best candidates in tech. In a … nutshell; Pure delivery of IT/digital roles Acct management/on-boarding and monitoring of performance Every tool made available to assist you in doing a great job No sales targets as such (purely delivery/filling of roles) Great team environment Not your typical recruitment agency role! Great basic plus comprehensive commission scheme Hybrid working Ideally More ❯