Digital Systems Engineer
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
BET365
user adoption, and ensure operational optimisation of all Business systems. You will work closely with core business teams and the IT Services department to coordinate digital project implementation, troubleshoot system issues, and drive operational efficiency across the organisation. Your role focusses on the operational readiness of systems. This involves supporting smooth handovers from implementation, including set up, testing, optimisation … be responsible for properly configuring, testing, and optimising systems ahead of key events. Acting as the subject matter expert, you will identify and continually review operational requirements to ensure system optimisation, whilst providing ongoing user support resulting in best practice. Qualifications Experience of change management and user adoption. Proven experience in system implementation support and user … Business in adopting new systems and capabilities. Ensuring systems are configured to support Business requirements. Creating and maintaining user guides, process documentation, and training materials. Monitoring day-to-day system performance and user feedback to ensure solutions are meeting Business needs. Identifying opportunities to improve system efficiency, enhance user experience, and maximise system potential. Troubleshooting day-to More ❯
Employment Type: Permanent
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