1 of 1 Permanent SLA Jobs in Stoke-on-Trent

2nd Line Service Desk Engineer Stoke-On-Trent

Hiring Organisation
Dee Set
Location
Stoke-on-Trent, Staffordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£26,797 per annum
Interfaces: IT Service Desk (1st Line) Infrastructure & 3rd Line Engineers Business system owners External suppliers and partners IT Operations Manager Measures of Success SLA adherence and ticket resolution times First-time fix rate/reducti ...