1 of 1 Permanent Service Management Jobs in Stoke-on-Trent

2nd Line Engineer, Patching

Hiring Organisation
OCC Group
Location
Stoke-on-Trent, Staffordshire, United Kingdom
Employment Type
Permanent
Line Support Engineer – Stoke-on-Trent We’re looking for a talented 2nd Line Support Engineer to join a busy and rapidly growing Service Desk team. This is an exciting opportunity to play a key role in supporting live services while acting as an escalation point for more complex … environments. You’ll troubleshoot and resolve incidents across hardware, software, networking, and cloud platforms, while also supporting 1st Line Engineers to ensure consistently high service standards. You’ll be involved in: Resolving escalated technical issues across infrastructure and end-user environments Monitoring systems and maintaining service availability Patch ...