Service Management Jobs in Stoke-on-Trent

Service Management
Staffordshire > Stoke-on-Trent

The following table provides summary statistics for permanent job vacancies advertised in Stoke-on-Trent with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 19 19 23
Rank change year-on-year 0 +4 -6
Permanent jobs citing Service Management 29 21 6
As % of all permanent jobs advertised in Stoke-on-Trent 7.86% 9.55% 3.49%
As % of the Processes & Methodologies category 9.48% 9.86% 3.95%
Number of salaries quoted 28 21 6
10th Percentile - £21,750 £29,250
25th Percentile £23,500 £32,500 £38,438
Median annual salary (50th Percentile) £28,501 £37,500 £42,500
Median % change year-on-year -24.00% -11.76% -22.73%
75th Percentile £30,000 £42,500 £47,132
90th Percentile £52,500 £58,750 £48,259
Staffordshire median annual salary £28,500 £35,000 £42,500
% change year-on-year -18.57% -17.65% +9.68%

All Process and Methodology Skills
Stoke-on-Trent

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Stoke-on-Trent with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 306 213 152
As % of all permanent jobs advertised in Stoke-on-Trent 82.93% 96.82% 88.37%
Number of salaries quoted 264 153 101
10th Percentile £22,505 £23,000 £23,500
25th Percentile £28,375 £31,250 £26,500
Median annual salary (50th Percentile) £40,000 £40,000 £37,500
Median % change year-on-year - +6.67% -11.76%
75th Percentile £55,000 £58,750 £48,750
90th Percentile £62,500 £67,500 £58,750
Staffordshire median annual salary £40,030 £45,000 £45,000
% change year-on-year -11.05% - +12.50%

Service Management
Job Vacancy Trend in Stoke-on-Trent

Job postings citing Service Management as a proportion of all IT jobs advertised in Stoke-on-Trent.

Job vacancy trend for Service Management in Stoke-on-Trent

Service Management
Salary Trend in Stoke-on-Trent

3-month moving average salary quoted in jobs citing Service Management in Stoke-on-Trent.

Salary trend for Service Management in Stoke-on-Trent

Service Management
Salary Histogram in Stoke-on-Trent

Salary distribution for jobs citing Service Management in Stoke-on-Trent over the 6 months to 28 May 2024.

Salary histogram for Service Management in Stoke-on-Trent

Service Management
Co-occurring Skills and Capabilities in Stoke-on-Trent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (41.38%) Microsoft Exchange
Business Applications
1 1 (3.45%) Remedy ITSM
Cloud Services
1 17 (58.62%) Microsoft 365
2 5 (17.24%) Azure
3 3 (10.34%) SaaS
Communications & Networking
1 5 (17.24%) DNS
General
1 20 (68.97%) Social Skills
2 18 (62.07%) Law
3 17 (58.62%) Analytical Skills
4 3 (10.34%) Finance
4 3 (10.34%) Inclusion and Diversity
Job Titles
1 12 (41.38%) Service Desk Engineer
2 10 (34.48%) Support Engineer
3 5 (17.24%) 2nd Line Engineer
3 5 (17.24%) 2nd Line Support
3 5 (17.24%) 2nd Line Support Engineer
3 5 (17.24%) 3rd Line Support
3 5 (17.24%) 3rd Line Support Analyst
3 5 (17.24%) Analyst
3 5 (17.24%) Support Analyst
4 3 (10.34%) Technical Engineer
4 3 (10.34%) Technical Support
4 3 (10.34%) Technical Support Engineer
5 2 (6.90%) IT Engineer
5 2 (6.90%) IT Support
5 2 (6.90%) IT Support Engineer
6 1 (3.45%) Configuration Engineer
6 1 (3.45%) Service Manager
6 1 (3.45%) Service Support Manager
6 1 (3.45%) Support Manager
Libraries, Frameworks & Software Standards
1 3 (10.34%) EDI
Miscellaneous
1 1 (3.45%) CMDB
Operating Systems
1 7 (24.14%) CentOS
1 7 (24.14%) Linux
1 7 (24.14%) Mac OS
1 7 (24.14%) Windows
1 7 (24.14%) Windows 10
Processes & Methodologies
1 23 (79.31%) Customer Service
2 6 (20.69%) Change Management
3 5 (17.24%) ITIL
4 4 (13.79%) Problem Management
5 3 (10.34%) Cybersecurity
5 3 (10.34%) Data Security
5 3 (10.34%) Infrastructure Engineering
6 2 (6.90%) Asset Management
6 2 (6.90%) Configuration Management
6 2 (6.90%) ITSM
7 1 (3.45%) Data Analysis
7 1 (3.45%) IT Asset Management
7 1 (3.45%) PLM
7 1 (3.45%) Project Management
7 1 (3.45%) Service Asset and Configuration Management
Programming Languages
1 5 (17.24%) PowerShell
2 1 (3.45%) SQL
Qualifications
1 3 (10.34%) Degree
2 1 (3.45%) DV Cleared
2 1 (3.45%) Security Cleared
Quality Assurance & Compliance
1 12 (41.38%) SLA
2 1 (3.45%) Data Quality
System Software
1 24 (82.76%) Active Directory
2 7 (24.14%) VMware Workstation
Systems Management
1 5 (17.24%) Microsoft Intune
Vendors
1 8 (27.59%) Microsoft
1 8 (27.59%) Remedy
2 7 (24.14%) Cisco
2 7 (24.14%) Citrix
2 7 (24.14%) VMware
3 1 (3.45%) BMC