3 of 3 Permanent Wi-Fi Jobs in Stoke-on-Trent

for staff. This is a varied role combining IT troubleshooting, system management, and user support. Key Responsibilities: Provide first-line IT support (password resets, Outlook/Teams, printers, Wi-Fi, VPN, OneDrive, meeting room kit) Escalate issues to IT providers with clear documentation and resolution steps Support new starter onboarding: set up M365 accounts, assign licences, configure email More ❯

Maintain and update an accurate digital asset register, including devices, licences, and warranties. Support day-to-day technical requests, including troubleshooting common issues with Microsoft 365, Teams, and Wi-Fi connectivity Assist with technology setup and support during in-person or virtual events Support staff training and ongoing system learning to ensure confident and consistent CRM usage Cover More ❯

complex issues where needed. Liaise with our IT Support company to ensure timely resolution of technical issues. Resolve common user issues (password resets, MFA, Outlook/Teams, printers, Wi-Fi, OneDrive sync, browser/cache). Set up new staff with IT Support: create M365 accounts, assign licences, configure permissions, add to Teams/SharePoint, and provision devices. … GCSEs (or equivalent) incl. English & Maths Full UK Driving License Proven Experience Experience administering CRM Systems Providing first-line IT support (Windows/M365: Outlook/Teams, Wi-Fi, printers, basic AV) Experience of working in a multi-disciplinary team environment Experience of utilising ICT Systems to high levels of accuracy – including excel, outlook and word with the More ❯