2nd Line IT Support Engineer
- Hiring Organisation
- XPERT RECRUITMENT SOLUTIONS LIMITED
- Location
- Stoke-on-Trent, Staffordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £30,000 per annum, Inc benefits
security groups Supporting Exchange Online, Teams, OneDrive and SharePoint Assisting with staff onboarding and offboarding Supporting Microsoft Intune and device management Troubleshooting wired and wireless network issues Supporting DHCP, DNS, VLANs and wireless networking Maintaining accurate asset records and technical documentation Supporting MIS and educational software Providing IT support during … troubleshooting experience Experience with Microsoft Entra ID and Active Directory Good understanding of basic networking, including TCP/IP, DNS, DHCP, VLANs and wireless networks Experience supporting printers, classroom technology and educational systems Experience using an IT service desk or ticket management system Excellent problem-solving and troubleshooting skills Strong ...