2nd Line Support Engineer
- Hiring Organisation
- First Base
- Location
- Stroud, Gloucestershire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000/annum
Support Engineer: Provide 2nd line technical support for hardware, software and end users Support Windows and MacOS devices across the business Provide support for iOS devices and mobile technologies Administer and support Microsoft 365 and Microsoft Entra ID (Azure AD) Support file sharing applications and cloud-based technologies Troubleshoot … printers, scanners and other peripheral devices Manage incidents, service requests and changes through the IT service desk Support Meraki wireless infrastructure and Cisco AnyConnect VPN Provide support for meeting room and audio-visual equipment including Smart TVs and Apple TV Support VIP users, ensuring a high level of customer ...