2 of 2 Permanent TCP/IP Jobs in Stroud

Skills & Experience Proven experience in a technical support, helpdesk, or IT support role Strong troubleshooting skills across Windows operating systems (installation, crashes, performance tuning) In-depth networking knowledge: TCP / IP, DNS, DHCP, VPNs, LAN / WAN, plus practical experience of tools like ping, tracert, nslookup Solid hands-on experience with software … licensing systems (FlexLM, RLM or similar) Comfortable managing, setting up, and supporting virtual machines (especially Microsoft Hyper-V) Confident using remote support tools and troubleshooting desktop / laptop / peripherals hardware issues Excellent verbal and written communication skills; able to support technical and non-technical users Customer-focused, detail-oriented, proactive and able to work both … independently and as part of a team Desirable: Experience supporting specialised / complex software in a SaaS environment Prior work in international or multi-site support teams Basic scripting (PowerShell, Batch), exposure to CI / CD or software build environments Relevant IT certifications (CompTIA A+, Network+, MCP) What's on Offer Competitive salary (£35k-£45k), dependent More ❯

Technical Support Engineer Stroud (hybrid working) £35-40k Enthusiastic IT Support Engineer / Analyst with broad & proven support skills (Windows OS, software & network) sought by an established & successful Stroud based IT company. The Systems Support Engineer provides support to both external clients as well as the internal team and offers lots of autonomy and opportunity to further … improve both the systems & support processes. You will have previous experience in a similar, broad role eg IT / Technical Support, Helpdesk or Application Support role, dealing with both software and infrastructure issues. You will have proven diagnostic & problem-solving skills, a methodical approach and a tenacious attitude as well as strong, customer focused, communication skills to ensure … knowledge and hands-on experience of most of the following is essential:- Windows Operating Systems (installation, configuration, start-up processes, crash dump analysis, performance issues). Networking concepts (TCP / IP, DNS, DHCP, VPNs, LAN / WAN) including diagnosing network connectivity issues, firewall rule analysis and use of tools & commands such as More ❯