Senior Managed Services Engineer
- Hiring Organisation
- Addition
- Location
- Studley, Warwickshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £59,300 per annum
proactive work to hit service levels Leading patching, maintenance and monitoring activities to improve stability, security and compliance Playing a key role in change management, ensuring changes are well assessed, well communicated and delivered to best practice Coordinating major incidents and out-of-hours escalations when needed Working …/7 operational IT environments Experience acting as a technical escalation point or senior engineer Solid understanding of ITIL processes, particularly incident and change management Hands-on expertise in at least two technical areas such as: Infrastructure (Windows server, AD, Exchange, RDS, O365) Networking and firewalls (FortiNet, FortiGate ...