Senior Managed Services Engineer
- Hiring Organisation
- Addition
- Location
- Studley, Warwickshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £59,300 per annum
remote at weekends or when on nights) Industry: Cloud Services/Managed Services/IT Infrastructure What You’ll Be Doing: Acting as the senior escalation point for incidents, requests and technical challenges across managed services Owning shift delivery — balancing incidents, changes, requests and proactive work to hit service levels … improvement Main Skills Needed: Strong background in managed services or 24/7 operational IT environments Experience acting as a technical escalation point or senior engineer Solid understanding of ITIL processes, particularly incident and change management Hands-on expertise in at least two technical areas such as: Infrastructure (Windows server ...