Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Be Technology
provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service and People management skills Excellent leadership and people management skills with the ability to motivate and inspire a team Exceptional communication skills, both written and verbal … with the ability to communicate technical information effectively to non-technical stakeholders Desirable Experience working within a Ticketing System environment, CaseManagement tools (SCCM) If you are a proactive, results-oriented individual with a passion for customer service and technical support, we encourage you to apply for the … to-date CV! Keywords: Service Desk, Team lead, IT Manager, SCCM, SLAs, Helpdesk manager, Service Desk Manager, IT Lead, Leadership, CRM, Applications Support, Team Management, Customer Service, People management BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy. more »
Bury St Edmunds, Suffolk, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
systems coming into the business. Role Responsibilities: Deliver IT support to internal systems, liaising with key business stakeholders and external suppliers. Administer CRM or CaseManagement Systems. Support the wider business with issues relating to the CRM. Take a hands-on approach to projects, assisting with support and … to use key business systems. Skills: Experience administering CRM Systems. A track record of providing support to internal colleagues. Experience with the ITIL change management process. Ability to deliver IT services to key business stakeholders. Salary & Location: This position is available on a remote basis, with occasional travel to more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
systems coming into the business. Role Responsibilities: Deliver IT support to internal systems, liaising with key business stakeholders and external suppliers. Administer CRM or CaseManagement Systems. Support the wider business with issues relating to the CRM. Take a hands-on approach to projects, assisting with support and … to use key business systems. Skills: Experience administering CRM Systems. A track record of providing support to internal colleagues. Experience with the ITIL change management process. Ability to deliver IT services to key business stakeholders. Salary & Location: This position is available on a remote basis, with occasional travel to more »