6 of 6 Permanent Customer Experience Jobs in Suffolk

Data Product Owner (TV Enablement Network)

Hiring Organisation
BT Group
Location
Ipswich, Suffolk, United Kingdom
Salary
£ 70 K
Belfast, Bristol, Birmingham, or Ipswich offices (flexible 2 days remote wherever).About the roleAt BT, data is at the heart of how we improve customer experiences and build smarter networks.We're looking for a TV Enablement Data Product Owner to join our Networks Data & AI team, supporting the delivery … data products that power some of BT's most important customer services. Working alongside data engineers, architects, scientists and business stakeholders, you'll help turn complex business challenges into clear, deliverable outcomes.This role sits within our Networks Data & AI function and supports the delivery of data solutions across customer ...

Business Development Executive

Hiring Organisation
Spider
Location
Lowestoft, Suffolk, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 40,000 Annual
permanent basis, based at their Head Office in Lowestoft, Suffolk. Fantastic company benefits include: Competitive Salary: £35,000 - £40,000 per annum (depending on experience) with an OTE of £60,000 Holiday: 31 days including bank holidays. Employee extras such as: Pension scheme, provision of company lunches 4 days … About the role: As a Business Development Executive , you will take ownership of a portfolio of dealer accounts, developing strong relationships and understanding each customer s business to maximise sales opportunities. This is a proactive, telephone-focused role, with around 25 outbound calls per day, where you will build ...

Application Database Administrator

Hiring Organisation
Tech Mahindra
Location
Ipswich, England, United Kingdom
countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … operations teams for batch jobs and system upgrades. Participate in on-call support and incident management as required. Required Skills & Qualifications Strong hands-on experience as an Application DBA. Good knowledge of CA IDMS/IDMS DB/DC in mainframe environments. Experience with COBOL, JCL, CICS ...

Quality Assurance Analyst

Hiring Organisation
X-On Health
Location
Woodbridge, Suffolk, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£28,000
update our current regression packs and executing test runs with the follow up execution reports for key stakeholders. It is imperative that our customer experience is at the forefront of this role. Candidates should have a methodical approach, with a keen eye for detail and problem solving skills. … guide Graduate QAs in the ISTQB practises Comply with the company's Health & Safety, Data Protection, Information Security, PCI & DSP policies and procedures. Skills & Experience: An understanding of the Software Development Life Cycle (SDLC) Strong analytical and problem solving skills Confidence in troubleshooting complex problems and performing the Root ...

Site Reliability Engineering Professional

Hiring Organisation
BT Group
Location
Ipswich, Suffolk, United Kingdom
Salary
£ 60 K
role in the operational management of BT International’s global core platforms, ensuring they are reliable, secure, scalable, and deliver an exceptional customer experience. Working within our 2nd Line Operations team, you will support critical services across our international network and digital platforms, driving operational excellence, rapid incident resolution … doingSupport the 24x7 operation of BT International's core network and platform services, ensuring high availability and performance.Proactively monitor services, identify risks, and prevent customer-impacting incidents.Lead technical service restoration activities during major incidents and act as an escalation point for complex operational issues.Deliver against operational KPIs, SLAs, OLAs ...

Research Professional - Robotics

Hiring Organisation
BT Group
Location
Ipswich, Suffolk, United Kingdom
Salary
£ 60 K
engineering teams to solve problems and identify trends and opportunities.• Delivers and supports field engineering change initiatives and transformation activities that contribute to heightened customer experience.• Brings to light new field challenges based on field research.Essential Skills/ExperienceStrong communication skills -Regularly presents to peers and managers about their … collaborationDesirable Skills/ExperienceExperience in data centres and exchanges: nice to haveExperience in civil engineering or physical infrastructure space: nice to haveHeavy cable environments experience: nice to haveSelf-starting and willing to learnAbility to translate technical problems into layman's termsOur PackageTailored benefits make a real difference. That ...