5 of 5 Permanent Customer Experience Jobs in Suffolk

Radio and Satcoms platform, our role is to support the availability and security of the network 24/7/365 combining operational and engineering resources to meet the customer demand. In your role as an End-to-End Solution Designer youll work with key stakeholders and partners to identify how we could meet our customers needs, creating a … advice and guidance to the Network design authority for a complex technology in a challenging regulatory environment. Design scoping and design of the overall network platform and/or customer solution, as well as estimating the time and type of resource needed to support the deliverables with increasing cost impact and time duration. Definition, handling and managing all the … customers at a platform and/or overall solution level. Work with colleagues in delivery teams to define the resources and time required for projects/tasks. Skills and Experience Detailed understanding of the radio environment, current and proposed designs, the customer requirements which inform these designs, and the end-to-end service wrap. Knowledge and experience More ❯

Fi domains, including global standards Deliver tangible impact on BTs future network strategies What we're looking for Wed love to hear from you if you have the following: Experience leading large research projects, equivalent of 5+ years in an industrial or applied research environment. An MSc or PhD in Wireless Communication, Signal Processing, Electrical Engineering, Physics or related … Strong understanding of the radio physical layer in LTE, NR or WiFi - whether from a Tier 1 vendor, mobile network operator, or applied academic research. A passion for and experience in AI/ML applications in wireless networks Experience guiding or coordinating technical teams toward successful outcomes Self-confidence, can-do-attitude, willingness to learn and develop. Focus … on how to make things work, ability to work your way through complex problems. Bonus points if you also bring: Experience with data engineering for AI/ML: data quality, infrastructure, and pipelines Hands-on experience with testing and evaluating models and algorithms, RF measurements and test automation Familiarity with lab tools such as spectrum analysers, VNAs, SDRs More ❯

publications, conference presentations etc. Concept Evaluation: ability to spot relevant innovations, horizon scanning, determine relevance for the business, develop an effective conceptualisation and build trials to test the concept. Experience Technical domain expert: evidence of significant knowledge and skill relevant to Cloud Infrastructure, including: Networks fundamentals (MANDATORY) NFV/Virtualisation core principles (MANDATORY) Infrastructure/hardware aspects of telco … hardware in telco cloud infrastructure (DESIRABLE) Data centre design fundamentals (DESIRABLE) Tooling/instrumentation (DESIRABLE) Software development (DESIRABLE) AI/ML and applicability to network management and optimisation (DESIRABLE) Experience of publishing papers and delivering conference presentations (DESIRABLE) Significant delivery: evidence of business impact through contribution to delivery of research (MANDATORY) Stakeholder management: evidence of managing project tasks within … Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision More ❯

Are you passionate about driving change and making things work better? We’re looking for a Business Process Improvement Analyst to help an enterprise business to enhance customer experience and improve the way their organisation works. In this role, you’ll work across multiple teams to understand current business processes, identify areas for improvement, and design innovative solutions More ❯

lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. If you're a hands-on leader who thrives on turning complexity into clarity-and performance into progress-this is the role for you. The … Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure More ❯