17 of 17 Permanent Customer Service Jobs in Suffolk

join their friendly team at their Head Office in Hadleigh, Suffolk. This role is perfect for someone with a strong background in administration and customer service, looking to contribute to operations in the business. Day-to-day of the role: Provide excellent customer service by handling … guidance of the Helpdesk Supervisor. Required Skills & Qualifications: A minimum of GCSE or equivalent qualification. At least 1 year of experience in a customer service role is preferable. Previous administration experience is essential. Proficiency in the Microsoft Office suite. Strong communication skills and the ability to work effectively ...

support environment, working with a broad range of technologies and directly supporting business customers. The successful candidate will provide technical support to a growing customer base, dealing with faults and queries across servers, desktop computers, laptops, networking, internet connectivity, telephony, printers and associated peripherals. Key Duties & Responsibilities: Provide … maintain hardware, software and network equipment, including routers, switches and Wi-Fi. Assist with user accounts, permissions, backups, security and general systems administration. Support customer IT installations, upgrades and technical projects through to completion. Liaise with third-party suppliers and escalate complex issues where required. Maintain accurate service ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

support, and a consistently high standard of service. This is an excellent opportunity for someone with strong communication skills and a deep passion for customer service and proactive sales. Key Responsibilities: Provide end-to-end sales support, managing everything from pre-sales consultation to post-sales communication. Respond … approach to problem-solving. The ability to work efficiently both independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service, or sales support roles (inbound and outbound). Familiarity with helpdesk ticketing systems or CRM software platforms. An interest or background ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As Technical Service Support, you will play a key part in delivering outstanding technical advice via telephone, video call and emails to our customer base ...

CCTV/Access Control Engineer , you will be responsible for installing, servicing and maintaining CCTV and access control systems across a variety of customer sites throughout East Anglia. Working both independently and alongside a small team, you will ensure security systems and equipment are installed, serviced and maintained … high standard. You will also support the management team with job planning, parts ordering and ensuring service visits are completed efficiently. This role is Monday - Friday and is primarily field-based. Main Duties and responsibilities: Install, service and maintain CCTV, access control and security systems at customer ...

/2nd Line Location: Ipswich, Suffolk Salary: £27,000 - £30,000 Type: Full-time, Permanent We are working with an established and growing Managed Service Provider (MSP) is looking for an IT Support Technician to join its technical team in Ipswich. The Role You will provide … line IT support to a range of business customers, working from the office with occasional travel to customer sites across Suffolk. Your responsibilities will include: Providing 1st and 2nd line technical support via helpdesk and on-site visits Troubleshooting Windows desktop environments and Microsoft 365 Resolving basic networking issues ...

project by the control, issue and receipt of access control passes. Their primary tasks are to deliver front of house reception, administration and customer service duties to support the project and enable both site pass holders and visitors to gain access to the SZC sites and prevent unauthorised … access where required. This is primarily an administrative, customer facing, reception role with the operation of security and visitor management IT systems. By the nature of their activities, Access Control Officers will require an SIA licence in order to effectively deliver this function. The Access Control Officer ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … employees. The package includes, but is not limited too: 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge. Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs. Candidate Referral Program: Help grow our team and earn rewards ...

their dedicated referral route and is expanding all the time. If you are looking for a new or change of career. Are passionate about customer service and patient care this could be the role for you. If you are a good communicator, self motivated, organised and able … Ensure the allocation of referrals to the appropriate teams/specialties. Act as first point of contact with patients, public and referrers to support service delivery and respond to concerns. Support the signposting of patients/public and referring clinicians to other services where appropriate. About ...

operations, security, and processes Expertise in handling technical data questions from clients and prospects. Help champion an environment for ongoing strategic customer success Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives Actively assist … large and dynamic enterprise companies Ability to work well in a highly dynamic/team environment that focuses on providing above industry standard customer service About the perks Strong product-market fit recognized by RepVue High earning potential with clear quota attainment visibility Employee Support Program Loss ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Sitting at the heart of the product data lifecycle, you’ll take information from factories and suppliers and turn it into accurate, complete and customer-ready product listings. NetSuite acts as the central source of product information before data flows into Shopify and ultimately onto the live website. … existing product listings and correcting errors or missing information. Checking products on the live website to make sure information is displayed correctly and the customer journey works as intended. Using detailed product knowledge to identify relevant cross-sell and upsell opportunities including accessories, complementary products and care products. Ensuring ...

systems. Carrying out occasional small works and system installations. Working on leading manufacturers' equipment including Texecom, Hikvision, Castle, Pyronix, Salto, CAME and FAAC. Covering customer sites across Suffolk, with most work based within the county. Participating in a 1-in-4 on-call rota. Delivering excellent customer service … Hikvision, Pyronix, Salto, CAME, FAAC or similar would be advantageous. Strong fault-finding and problem-solving skills. Full UK driving licence. A professional and customer-focused approach. DON’T MISS OUT ON THIS EXCELLENT OPPORTUNITY – APPLY NOW! Get Staff acts as an employment agency for permanent recruitment ...

point-of-work risk assessments and follow RAMS, permits, isolations and safe systems of work. Maintain high standards of workmanship, housekeeping, professionalism and customer service. Coordinate effectively with supervisors, other trades, subcontractors, clients and the wider project team. Record progress, materials used, test results, defects and any site issues ...

with managing enquiries on the hire desk and converting them into hire business whilst developing your knowledge of hire processes, MGF equipment, transport planning, customer service and commercial awareness through on-the-job learning and formal apprenticeship training. As a Hire Controller apprentice at MGF, you will take … preparation and issue of hire quotations Supporting the hire desk team with processing damage reports, obtaining information relating to damages and assisting with customer communications. Assisting the Hire Desk Team with administration The core skill requirements of this role are: Administration and organisation skills. A minimum of 5 GCSE ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … employees. The package includes, but is not limited too: 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge. Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs. Candidate Referral Program: Help grow our team and earn rewards ...