4 of 4 Permanent IT Support Manager Jobs in Suffolk

IT Support Manager Location: Ipswich (office-based with hybrid option after 6 months)Salary: Circa £45,000 per annum (depending on experience) Are you a proactive, driven, and technically skilled IT leader looking to take the next step in your career? REED Technology are working with a client with an exciting opportunity for an experienced IT Support Manager to join a growing organisation and play a key role in managing the IT support function, leading internal projects, and ensuring exceptional service delivery across the business. You will oversee the day-to-day operations of the IT helpdesk, lead and mentor the IT support team, and work closely with … both internal stakeholders and external partners to ensure the organisation’s IT infrastructure remains robust, secure, and fit for purpose. With a strong technical background and a passion for continuous improvement, you’ll help shape the IT landscape and contribute to the company’s wider technology strategy. Key Responsibilities Lead and manage the IT support team More ❯

IT Support Manager Location: Ipswich (office-based with hybrid option after 6 months) Salary: Circa £45,000 per annum (depending on experience) Are you a proactive, driven, and technically skilled IT leader looking to take the next step in your career? REED Technology are working with a client with an exciting opportunity for an experienced IT Support Manager to join a growing organisation and play a key role in managing the IT support function, leading internal projects, and ensuring exceptional service delivery across the business. You will oversee the day-to-day operations of the IT helpdesk, lead and mentor the IT support team, and work closely with … both internal stakeholders and external partners to ensure the organisation's IT infrastructure remains robust, secure, and fit for purpose. With a strong technical background and a passion for continuous improvement, you'll help shape the IT landscape and contribute to the company's wider technology strategy. Key Responsibilities Lead and manage the IT support team More ❯

We are currently recruiting on behalf of our client for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership and technical expertise to the role … ensuring the team provides timely, effective, and professional IT support to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working … closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT support are essential. Key Responsibilities: Lead and mentor the IT support team, ensuring the daily operations and escalations are handled effectively and efficiently. Take ownership of internal IT projects, from More ❯

rapidly. They were 15% over target last year and have invested that money back in to the business to ensure a future proof environment. You will help lead the support team through projects such as new systems, office fit out, as well as mentor and lead the team in to an exciting transition alongside the Head of IT. Responsibilities … As an IT Support Team Manager you will... Deliver high quality, user centric customer service, maintain & improve support standards. Lead, manage and coordinate IT projects. Oversee documentations, training and team performance tracking. Contribute and influence the IT Strategy. Requirements: As an IT Support Team Manager, you will need... Extensive technical knowledge … of M365, Azure AD and Azure Cloud Computing. Technical knowledge and configurations of Windows Servers stack. Awareness of IT Operating standards, a focus on Cyber Security standards and practices. Experience managing or leading a team. Benefits: As an IT Support Team Manager, you will... Annual company performance bonus (Paid for the last 18 years) Healthcare Plan More ❯