2 of 2 Permanent IT Support Specialist Jobs in Suffolk

Senior IT Support Specialist - Proactive MSP Role Supporting Multiple Clients Needham Market £35,000 - £45,000 Are you an experienced IT Support professional who thrives on being proactive rather than reactive? Do you enjoy building strong relationships and helping a variety of clients get the very best from their technology? If so, this could be … your ideal next role. We're looking for a Senior IT Support Specialist with recent Managed Service Provider (MSP) experience to deliver forward-thinking, preventative IT support across multiple client environments. You'll play a key role in anticipating issues, improving systems, and ensuring our clients' technology runs smoothly and securely. What You'll Be … Doing Providing proactive 2nd/3rd line support across diverse client infrastructures Monitoring, maintaining, and optimising systems to prevent downtime before it happens Managing and improving client networks, firewalls, and security configurations Building trusted relationships with clients as a dependable, solutions-driven advisor Collaborating with a high-performing MSP team to deliver exceptional service and reliability What We More ❯

IT Application Support Specialist (ERP/MRP Support) Cooper Lomaz are currently working with a growing organisation in the Engineering/FMCG industry based in Bury St Edmunds who are recruiting for an experience Application Support Specialist/IT Manager to take ownership of ERP/MRP Support. Within this new role you … supporting enterprise resource planning software that is integrated to various areas of the business. Applicants will have proven experience supporting as well as acting as a “super user” offering support and training across the business, whilst managing continuous improvement. Key skills will include: Experience of day-to-day 1st to 2nd line support ERP/MRP experience Experience … within a Manufacturing/Engineering/FMCG environment is preferred Project Management abilities SQL knowledge Hands on approach to day to day technical support Ability to work alone as well as with a team Ability to learn new applications swiftly Apply now for full details More ❯