Service Design & Transition Manager-Energy client Experience Required
- Hiring Organisation
- Vallum Associates
- Location
- Euston, Suffolk, UK
Problem, and Service Continuity processes. Own Service Acceptance Criteria and ensure successful sign-off before go-live. Produce and manage Service Transition Plans, including knowledge transfer and BAU handover. Drive Service Readiness activities, supplier onboarding, training, and hyper-care planning. Represent Service Management within programme governance, design authorities … readiness assessments, and post-implementation transition into BAU. Essential Skills & Experience: Extensive experience in Service Design and Service Transition within complex enterprise environments. Strong knowledge of ITIL Service Management principles and best practices. Experience working within SIAM (Service Integration and Management) operating models. Proven track record delivering service readiness ...