3 of 3 Permanent Remote Support Engineer Jobs in Suffolk

Technical Support Engineer Full-Time Remote Contractor | Open to talent in LATAM About us We are an innovative B2B eCommerce enablement platform on a mission to make B2B eCommerce simpler for merchants. Since launching in 2021, our product has helped 3,500+ brands grow their B2B operations … brand names. Our product has evolved quickly and continues to be received exceptionally well, with a powerful feature set that is constantly innovating to support our mission. Role Summary The Technical Support Engineer is responsible for providing exceptional support to our customers, resolving technical issues efficiently ...

find the issues in their observability data, and run evals that tell them how to improve. About the Role At Braintrust, surprisingly good developer support is one of our most important strategic advantages. Our customers are developers building LLM-powered applications, and they move fast. We win by helping … them move faster. We’re looking for Developer Support Engineers — both mid-level and senior — who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You’ll troubleshoot issues, identify workarounds, ship fixes, and document your findings to help future developers move faster. This role ...

building the platform the next generation of developers will depend on. Learn more in our CEO's funding announcement: . We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking … people who care deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you’ll play a critical role in supporting our customers by providing advanced technical assistance to resolve complex issues. This position is ideal for someone who thrives in a dynamic ...