service Key Skills: Experience in a 2nd line IT support role Good knowledge of Windows 10, Microsoft 365, and Active Directory Experience with Intune, SCCM, or Autopilot would be a bonus A strong problem-solver with a helpful attitude Confident communicator who enjoys working as part of a team Willingness More ❯
hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL … requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation skills. A full UK driving licence, access to a vehicle and More ❯
