Customer Success Manager
- Hiring Organisation
- Celerity
- Location
- Sunderland, Tyne and Wear, North East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
scale. Youll work closely with technical and commercial teams across the business, gaining exposure to cutting-edge technology and enterprise clients. Role & Responsibilities Customer Onboarding & Implementation Partner with sales and delivery teams to develop tailored onboarding plans for new customers including Customer Success Plans. … customer onboarding experience, ensuring successful system adoption and time-to-value. Establish executive relationships and set expectations for ongoing support and strategic engagement. Track onboarding milestones and proactively resolve blockers to ensure smooth implementation. Service Delivery & Strategic Reviews Conduct regular business reviews and quarterly strategic business ...