Technical Customer Service Advisor
sunderland, tyne and wear, north east england, united kingdom
Verisure
software. Support is delivered through phone, web chat, and email. Delivering Outstanding Customer Service: Youll offer top-notch support to our sales security consultants and field technicians, fostering strong, collaborative relationships with on-site colleagues. Conducting Alarm Testing & Troubleshooting: Youll carry out alarm system testing and troubleshoot product faults to ensure optimal performance. There is also the opportunity to … Communication and Problem-Solving Skills: Youre a clear communicator, both written and verbal, with a proactive, solutions-focused mindset and the ability to accurately document and report testing outcomes. Collaborative Spirit: Youre a team player who actively contributes ideas and expertise to help achieve our goals and deliver an exceptional customer experience. Benefits Package: At Verisure, we value our … plan. Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy More ❯
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