Customer Success Manager
- Hiring Organisation
- Celerity
- Location
- Sunderland, Tyne and Wear, North East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Revenue Retention (NRR) and our Net Promoter Score (NPS). Working closely with the Head of Customer Success, Sales, Account Mangement, Marketing, Technical and Delivery teams, you will manage a portfolio of 50-75 growth segment customers, ensuring they realise value from their investment and achieve their business objectives. … commercial teams across the business, gaining exposure to cutting-edge technology and enterprise clients. Role & Responsibilities Customer Onboarding & Implementation Partner with sales and delivery teams to develop tailored onboarding plans for new customers including Customer Success Plans. Own the customer onboarding experience, ensuring successful system adoption and time ...