2nd Line IT Support Technician
sunderland, tyne and wear, north east england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
MFK Recruitment
and maintaining on-premise and cloud environments, experience working for an MSP and implementing and administering Microsoft Azure, Microsoft 365 suite, and VMWare / Citrix environments. Our client prides themselves on strong communications skills - you will be regularly communicating with clients to ensure they are satisfied with the … for Helpdesk Analysts & Apprentices. Diagnose a wide range of issues, from the user desktop environments to server applications A willingness to proactively document / maintain standard processes and procedures, updating knowledge articles. 2nd Line IT Support Technician - Personal Attributes: You will be a technology enthusiast who is good … and written communication skills Active Directory and GPO administration Exchange administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP / IP stack, concept of VLANs and firewalls, wireless configurations 5 years+ in a technical helpdesk environment 3 years+ 2nd More ❯
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