JOB TITLE : 2ndLine Technical Support Engineer SALARY: £30,000 to £34,000 per annum Do you have customer service experience within a helpdesk environment and love solving IT issues? Are you currently a 2ndLineSupport Engineer but dealing with 2ndline queries quite easily? Do … results and love fixing problems? If so, we may have the role for you! Due to new contract wins, my client, a trailblazing MSP are currently looking for a 2ndLineSupport Engineer to come and join us at there site in Surrey. You will be the first point of contact for customers with IT … related issues and receive these through our ticket system, calls or emails. LOCATION : London/Surrey (SW) border JOB SPECIFICATION: 2ndLineSupport Engineer Sitting within the helpdesk team within there surrey offices, you’ll be first point of contact for our customers Logging all technical related incidents and requests (either by phone or email More ❯
Do you have the enthusiasm, attitude, and energy for offering a first-class service? And have you worked within an MSP environment? We have an exciting opportunity for a 2ndLineSupport Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is … to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2ndLineSupport Technician Salary : £35,000 - £45,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual leave, rising to 25 (accruing … an uplifting and career forging challenge? This client is ready to offer just that so lets get down to the nitty gritty... Day-to-Day Responsibilities Act as a 2ndline point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree of customer service and take More ❯
Support, Help Desk, 2ndLine, AD, SCCM, Intune, JIRA (or other service desk support software), SLA's, ITIL. Permanent position only. You must be commutable to the Guildford area. Our client is looking to recruit 2 additional team members for its growing support team. Currently, the team support users … across the UK at the 2ndline level. Experience of working with SLA's and using service desk software is essential. Good technical skills around AD are essential, with some Intune or SCCM for updates and builds extremely beneficial. Excellent written and verbal interpersonal skills expected. ITIL, 3rd linesupport knowledge is a More ❯
Our client is looking to recruit 2 additional team members for its growing support team. Currently, the team support users across the UK at the 2ndline level. Experience of working with SLAs and using service desk software is essential. Good technical skills around AD are essential, with some Intune or SCCM for … updates and builds being extremely beneficial. Support, Help Desk, 2ndLine, AD, SCCM, Intune, JIRA (or other service desk support software), SLA's, ITIL. Excellent written and verbal interpersonal skills expected. ITIL, 3rd linesupport knowledge is a bonus. To start ASAP, the roles are 4 days a week More ❯
h per week/Monday - Friday, 9am - 5.30pm Job posting ID: 23138 Who You'll Be Working for: A multinational global dairy producer is looking for an IT Support Analyst to join their IT Team to provide exceptional IT support services to business users. To be successful in this role our client has said it is … essential that candidates: 1. Have IT/Technology support service experience in the UK. 2. Exceptional communication skills and detail-oriented problem-solving focus. 3. Are eligible to work in the UK. Sponsorship is not available for this role. If that means this job isn’t … a match for you please view our other vacancies for one that may be a better fit. Secondline IT support - Main responsibilities: 1st and 2ndline IT support for business applications, systems, and networks, emphasizing analytical problem-solving to address issues effectively Ownership of the service desk and ticket management More ❯
future IT Manager - all going well, this would happen in the next 12 months. So, we are looking for someone who has not only IT experience at 1st/2ndline, but also the want to progress into a manager role, learn from an extremely experienced Head of IT, be invested in and grow personally and professionally. … What's in it for you: 1st Line - £27-30k DOE/2ndLine - upto £40k DOE Performance related pay and bonus + Christmas bonus Performance Development Reviews Paid learning and development Income Protection scheme Free parking Friendly team culture & regular socials Long-service awards Staff and retailer discount What you need: Experience in … IT - through work, study of personal projects 1-2 years' experience in an IT support role or relevant educational background A proactive, organised approach to problem-solving Full UK driving licence and own transport due to office location(s) If you're looking for a genuinely supportive environment to grow your IT career, we'd love to hear More ❯
One of our wonderful clients have re-engaged and I am now looking for a 2ndLine Technical Support Engineer to join their ever-growing team. You will need to have very strong desktop support skills and have good network knowledge and experience including managed switches, VLANs, Wi-fi and firewalls. Strong communication More ❯