7 of 7 Permanent 2nd Line Support Jobs in Surrey

2nd Line Support Guildford (on-site) £32k to £36k DOE DXP Talent is hiring for a 2nd Line Support Engineer with strong Intune experience and exceptional customer service and communication skills to join our Educational partner in Guildford - they can move very quickly to secure the right person. Our client … their space and need someone with strong Intune experience to join their IT Team to support Devices used by staff and students. As well as having typical 2nd Line experience across the Microsoft tech stack - Windows 11, Active Directory, O365, Local Network and Hardware support, you'll more than know your way around … site in Guildford but there will be requirements to visit other locations on a monthly basis (2-4 visits a month). Essential experience: - IT Support to 2nd Line level - Windows 11 - O365 (AD, Entra, Exchange, OneDrive) - Intune (Managing and maintaining software deployment, policies, licensing, access management) Bonus Experience: - Networking and running patch cables Given More ❯

make the next step in your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is … to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary: £35,000 - £40,000 Location: Redhill (own transport essential due to location) Benefits: - 22 days annual leave, rising to 25 (accruing … Frequent team social events Are you ready for an uplifting and career forging challenge? Then lets get down to the nitty gritty... Day-to-Day Responsibilities Act as a 2nd line point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree of customer service and take More ❯

Job Title: IT Support Engineer – 1st & 2nd Line Support Salary: £28,000 – £40,000 per year (plus bonus and benefits) Job Type: Monday – Friday, 8.30am – 5pm Location: Salford’s – Must be a driver as occasional travel to their other site Benefits: Competitive salary with yearly bonus , 22 days holiday plus Bank Holidays, Company … Role: This is an excellent opportunity for an ambitious individual to take the next step in their IT career within a dynamic, fast-paced environment. As an IT Support Engineer, you will be responsible for keeping systems running smoothly while gaining valuable, hands-on experience across a wide range of technologies. You’ll work alongside a highly experienced … Head of IT, who will provide ongoing guidance, mentorship, and support to help you develop and progress. This role would suit someone who’s gained 1–2 years’ experience in IT support or a relevant IT qualification/educational background, or someone with experience who’s looking for a long term career opportunity. Key Responsibilities: Act More ❯

2nd Line Support Location: Farnham (4 days onsite per week) Salary: £33k - £37k Role Profile Key Responsibilities Act as the primary escalation point for complex incidents and service requests from the 1st line team. Diagnose and resolve technical issues across Microsoft-based systems including: Windows 10/11, Windows Server Microsoft 365 suite … Exchange Online, SharePoint, Teams, OneDrive) Active Directory (user management, group policies, permissions) Azure AD and Intune (device and identity management) Support and maintain end-user devices (laptops, desktops, mobile devices, peripherals). Perform administration and troubleshooting of core infrastructure services (DNS, DHCP, file/print services, VPN). Collaborate with 3rd line engineers or vendors where More ❯

2nd Line Support Location: Farnham (4 days onsite per week) Salary: 33k - 37k Role Profile Key Responsibilities Act as the primary escalation point for complex incidents and service requests from the 1st line team. Diagnose and resolve technical issues across Microsoft-based systems including: Windows 10/11, Windows Server Microsoft 365 suite … Exchange Online, SharePoint, Teams, OneDrive) Active Directory (user management, group policies, permissions) Azure AD and Intune (device and identity management) Support and maintain end-user devices (laptops, desktops, mobile devices, peripherals). Perform administration and troubleshooting of core infrastructure services (DNS, DHCP, file/print services, VPN). Collaborate with 3rd line engineers or vendors where More ❯

Techunite Ltd are recruiting for a 1st/2nd Line Support Engineer to join an expanding organisation based near to Godalming. The role is mostly a mix of hybrid remote working but may involve some local site visit work. Looking for candidates who have experience to both 1st and/or 2nd line. You More ❯

OnsiteEngineer(2ndLine) Upto£35K Werelookingforaskilledandcustomer-focusedOnsiteEngineertojoinaneducationtrustaround Surrey.ThisrolewouldsuitsomeonewithexperiencesupportingITeitherwithinaschoolenvironmentorthroughaneducationalMSP,whoenjoystakingownershipoftechnicalissuesanddeliveringreliablesolutions. AstheonsiteITlead,youllberesponsibleforkeepingday-to-daysystemsrunningsmoothlywhilealsohelpingtheschooltogetthemostoutofitsICT.Fromsupportingstaffandstudentstomaintaininghardwareandapplications,yourworkwilldirectlycontributetocreatinganeffectivelearningenvironment. Keyresponsibilities: ActasthemainonsitecontactforIT,providingresponsive1st/2ndlinesupporttostaffandstudents Troubleshootandresolvetechnicalissuesacrossdesktops,laptops,tablets,printers,projectors,AVequipmentandmore Install,configureandupgradehardwareandsoftwareacrosstheschoolnetwork Supportandmaintaincoresystems,withastrongfocusonMicrosoftOffice365andcommonlyusededucationapplications WorkproactivelywithstakeholderstoidentifyimprovementsinICTprovision Communicatetechnicalsolutionsclearlyandeffectivelytonon-technicalusers KeyRequirements: ExperienceinasimilarICTTechnician, 2ndLineEngineerrole-ideallywithinaneducationMSPordirectlyinaschoolenvironment StrongknowledgeofMicrosoftOffice365andWindowsoperatingsystems Goodunderstandingofcommonuserapplicationsandnetworkedsystems Confidenttroubleshootingskillswiththeabilitytoworkindependentlyunderpressure Excellentcommunicationandorganisationskills,withacustomer More ❯