2nd Line Support Jobs in Surrey

Second Line Support
South East > Surrey

The median Second Line Support salary in Surrey is £37,500 per year, according to job vacancies posted during the 6 months leading to 18 March 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 Mar 2025
Same period 2024 Same period 2023
Rank 80 115 113
Rank change year-on-year +35 -2 +67
Permanent jobs requiring a 2nd Line Support 8 16 51
As % of all permanent jobs advertised in Surrey 0.77% 0.77% 1.91%
As % of the Job Titles category 0.95% 0.85% 2.01%
Number of salaries quoted 8 16 45
10th Percentile £31,425 £28,000 £26,750
25th Percentile £31,875 £28,188 £30,500
Median annual salary (50th Percentile) £37,500 £34,000 £35,000
Median % change year-on-year +10.29% -2.86% +27.27%
75th Percentile £39,688 £38,750 £37,500
90th Percentile £42,875 £41,000 £38,750
South East median annual salary £31,750 £30,000 £31,000
% change year-on-year +5.83% -3.23% +12.73%

All Permanent IT Job Vacancies
Surrey

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Surrey with a recognized job title 842 1,879 2,532
% of permanent jobs with a recognized job title 80.73% 90.21% 95.01%
Number of salaries quoted 526 1,317 1,622
10th Percentile £31,500 £27,500 £31,250
25th Percentile £42,500 £38,500 £43,750
Median annual salary (50th Percentile) £57,500 £50,000 £57,500
Median % change year-on-year +15.00% -13.04% +3.60%
75th Percentile £72,500 £65,000 £75,000
90th Percentile £85,000 £78,750 £87,500
South East median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% -

2nd Line Support
Job Vacancy Trend in Surrey

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for 2nd Line Support in Surrey

2nd Line Support
Salary Trend in Surrey

3-month moving average salary quoted in jobs citing 2nd Line Support in Surrey.

Salary trend for 2nd Line Support in Surrey

2nd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Surrey region over the 6 months to 18 March 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Guildford +23 1 £32,500 -4.41%
Leatherhead - 1 £42,500 -
Reigate - 1 £40,000 - 3
Camberley - 1 £32,000 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Surrey

For the 6 months to 18 March 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring 2nd Line Support in the job title.

1 6 (75.00%) Windows
1 6 (75.00%) Social Skills
2 4 (50.00%) LAN
2 4 (50.00%) WAN
2 4 (50.00%) Microsoft
2 4 (50.00%) Firewall
2 4 (50.00%) Microsoft 365
3 3 (37.50%) Google Workspace
3 3 (37.50%) Customer Service
3 3 (37.50%) Windows 10
3 3 (37.50%) VPN
3 3 (37.50%) Google
3 3 (37.50%) Smartphone
4 2 (25.00%) Citrix
4 2 (25.00%) VMware
4 2 (25.00%) Service Management
4 2 (25.00%) Virtual Desktop
5 1 (12.50%) Security Monitoring
5 1 (12.50%) Client Onboarding
5 1 (12.50%) Collaborative Working
5 1 (12.50%) Problem-Solving
5 1 (12.50%) Infrastructure Engineering
5 1 (12.50%) SD-WAN
5 1 (12.50%) Windows Server
5 1 (12.50%) Law
5 1 (12.50%) Migration
5 1 (12.50%) Onboarding
5 1 (12.50%) Budget Management
5 1 (12.50%) Cybersecurity
5 1 (12.50%) Business Continuity

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (50.00%) Microsoft 365
2 3 (37.50%) Google Workspace
3 1 (12.50%) Azure
3 1 (12.50%) Cloud Computing
Communications & Networking
1 4 (50.00%) Firewall
1 4 (50.00%) LAN
1 4 (50.00%) WAN
2 3 (37.50%) VPN
3 1 (12.50%) SD-WAN
General
1 6 (75.00%) Social Skills
2 1 (12.50%) Law
Miscellaneous
1 3 (37.50%) Smartphone
2 1 (12.50%) Onboarding
Operating Systems
1 6 (75.00%) Windows
2 3 (37.50%) Windows 10
3 1 (12.50%) Linux
3 1 (12.50%) Windows Server
Processes & Methodologies
1 3 (37.50%) Customer Service
2 2 (25.00%) Service Management
3 1 (12.50%) Budget Management
3 1 (12.50%) Business Continuity
3 1 (12.50%) Client Onboarding
3 1 (12.50%) Collaborative Working
3 1 (12.50%) Continuous Improvement
3 1 (12.50%) Cybersecurity
3 1 (12.50%) Data Protection
3 1 (12.50%) Incident Management
3 1 (12.50%) Information Security
3 1 (12.50%) Infrastructure Engineering
3 1 (12.50%) Migration
3 1 (12.50%) Problem-Solving
3 1 (12.50%) Security Monitoring
3 1 (12.50%) Statistics
3 1 (12.50%) Stress Testing
3 1 (12.50%) Vulnerability Assessment
Qualifications
1 1 (12.50%) Security Cleared
System Software
1 2 (25.00%) Virtual Desktop
2 1 (12.50%) Active Directory
2 1 (12.50%) Hyper-V
2 1 (12.50%) VMware Infrastructure
Vendors
1 4 (50.00%) Microsoft
2 3 (37.50%) Google
3 2 (25.00%) Citrix
3 2 (25.00%) VMware
4 1 (12.50%) Dell
4 1 (12.50%) Veeam