11 of 11 Permanent Client Onboarding Jobs in Surrey

successful candidate will support applications in a Microsoft Windows environment, ensuring smooth operations and high-quality service for public sector clients. Key responsibilities Provide technical expertise and troubleshooting for client-server and web applications. Resolve incidents and escalations, delivering timely updates to customers. Collaborate with project and service desk teams to onboard new customers and maintain build standards. Support … hosted applications and contribute to process improvements. Ensure compliance with security and information management standards. Requirements Minimum of 3 years' experience supporting client-server and web-based applications. Strong knowledge of Windows Server environments. Experience with relational databases (SQL Server, Oracle). Scripting ability (SQL, PowerShell, Python, VBS). Understanding of virtualisation (e.g. VMware) and networking fundamentals (TCP/ More ❯

both clients and the sales team, contributing directly to the success of the business. You’ll be responsible for handling incoming enquiries via phone and email, processing payments, managing client accounts, and more.Note: A car is required for this role, as the office is not accessible via public transport. Key Responsibilities Responding to customer enquiries via phone and email … new customers to the platform Managing SIM card inventory and activating devices Assisting customers with setting energy tariffs and navigating the online portal Performing data entry and maintaining client account records Why Join Us? Be part of an exciting growth journey where your contributions make a real difference. This is a unique opportunity to build your career from More ❯

both clients and the sales team, contributing directly to the success of the business. You’ll be responsible for handling incoming enquiries via phone and email, processing payments, managing client accounts, and more.Note: A car is required for this role, as the office is not accessible via public transport. Key Responsibilities Responding to customer enquiries via phone and email … new customers to the platform Managing SIM card inventory and activating devices Assisting customers with setting energy tariffs and navigating the online portal Performing data entry and maintaining client account records Why Join Us? Be part of an exciting growth journey where your contributions make a real difference. This is a unique opportunity to build your career from More ❯

relationships they manage. You will play a crucial role in ensuring consistent, high-quality service delivery across all customer interactions, driving operational efficiency, and supporting strategic objectives aligned with client SLAs, KPIs, and business growth. Responsible for a team of approximately 20 people with team leaders and Service Delivery Managers (SDM's). As business lead of the historical … service improvement. Drive standardisation and automation of helpdesk processes to enhance service quality and efficiency. Manage resource planning, including workforce management, shift patterns, and holiday cover. Support the onboarding of new clients and services into the helpdesk function. Manage vendor and tool relationships relevant to the helpdesk platform (e.g., ticketing systems, telephony, monitoring tools). Contribute to strategic More ❯

Customer Project Manager Cantello Tayler Recruitment is currently recruiting for a Customer Project Manager to join their client based in Staines to work closely with their Product and Service Delivery teams to ensure successful implementation and onboarding of their customers. Hybrid role following probation. Customer Project Manager duties include: Project management: Manage implementation projects for the largest … go-live. This includes developing and maintaining detailed project plans, timelines and milestones and regularly updating customers on progress as well as ensuring customers complete all of their onboarding actions. Process design and optimisation: Help refine the onboarding process for major new customers, ensuring efficiency and a great customer experience. Collaboration: Work closely with Service Delivery More ❯

Customer Project Manager Cantello Tayler Recruitment is currently recruiting for a Customer Project Manager to join their client based in Staines to work closely with their Product and Service Delivery teams to ensure successful implementation and onboarding of their customers. Hybrid role following probation. Customer Project Manager duties include: Project management: Manage implementation projects for the largest … go-live. This includes developing and maintaining detailed project plans, timelines and milestones and regularly updating customers on progress as well as ensuring customers complete all of their onboarding actions. Process design and optimisation: Help refine the onboarding process for major new customers, ensuring efficiency and a great customer experience. Collaboration: Work closely with Service Delivery More ❯

of everything you do? If so, I'd love to hear from you! Role Overview As Customer Project Manager, you’ll be the driving force behind the successful onboarding of my clients' largest customers. Working closely with Product and Service Delivery teams, you’ll manage internal resources and customer stakeholders to ensure a smooth, efficient, and high-impact … end-to-end projects, ensuring a smooth transition from initial agreement to go-live. Develop detailed project plans, track milestones, and guide customers through every step of their onboarding journey. Process Design & Optimisation: Continuously refine onboarding processes to enhance efficiency and deliver an exceptional customer experience. Cross-Functional Collaboration: Partner with Product, Service Delivery, Sales, and … for new customers during implementation. Build strong relationships, manage scope effectively, and respond to customer queries with clarity and speed. Metrics & Reporting: Define and track KPIs to measure customer onboarding success. Communicate project status to Product Managers and Senior Leadership, highlighting customer impact and satisfaction. Documentation: Maintain templates, workflow maps, and resources to support a consistent and customer More ❯

relationships they manage. You will play a crucial role in ensuring consistent, high-quality service delivery across all customer interactions, driving operational efficiency, and supporting strategic objectives aligned with client SLAs, KPIs, and business growth. Responsible for a team of approximately 20 people with team leaders and Service Delivery Managers (SDM’s). As business lead of the historical … service improvement. Drive standardisation and automation of helpdesk processes to enhance service quality and efficiency. Manage resource planning, including workforce management, shift patterns, and holiday cover. Support the onboarding of new clients and services into the helpdesk function. Manage vendor and tool relationships relevant to the helpdesk platform (e.g., ticketing systems, telephony, monitoring tools). Contribute to strategic More ❯

Are you an experienced SaaS implementation specialist who thrives on delivering smooth system rollouts for customers? We’re looking for a Customer Onboarding Manager to lead customers through the configuration and implementation of our software, ensuring they quickly see real value from our products. This role is ideal for someone with a strong background in SaaS onboarding … project manager and trusted advisor, to ensure every customer enjoys a seamless transition and long-term success with PCS. What You’ll Do: Lead the end-to-end onboarding and implementation process, acting as the primary point of contact and project manager for new customers Work with Sales to scope projects pre-contract and set clear onboarding … with Home Managers and key stakeholders to agree project objectives Configure systems, manage data migration and ensure solutions are tailored to each customer’s needs Plan and deliver onboarding sessions, ensuring customers are confident using our software Monitor progress at product-specific checkpoints, troubleshoot issues, and keep projects on track Manage additional product rollouts for existing customers. Identify More ❯

Are you an experienced SaaS implementation specialist who thrives on delivering smooth system rollouts for customers? We’re looking for a Customer Onboarding Manager to lead customers through the configuration and implementation of our software, ensuring they quickly see real value from our products. This role is ideal for someone with a strong background in SaaS onboarding … project manager and trusted advisor, to ensure every customer enjoys a seamless transition and long-term success with PCS. What You’ll Do: Lead the end-to-end onboarding and implementation process, acting as the primary point of contact and project manager for new customers Work with Sales to scope projects pre-contract and set clear onboarding … with Home Managers and key stakeholders to agree project objectives Configure systems, manage data migration and ensure solutions are tailored to each customer’s needs Plan and deliver onboarding sessions, ensuring customers are confident using our software Monitor progress at product-specific checkpoints, troubleshoot issues, and keep projects on track Manage additional product rollouts for existing customers. Identify More ❯

specifying the skills you possess that would make you a good fit for the role. Candidates with relevant experience and job titles of; Customer Services Executive, Customer Service Representative, Client Service, Customer Service Executive, Key Account Executive, Client Support, Account Manager, Product Specialist, Experienced Account Manager, Customer Services Administrator, Sales Support, Office Administrator, BDM, Account Management may also More ❯