11 of 11 Permanent Customer Experience Jobs in Surrey

Best Companies. Grow your career in a business that champions creativity and development. Be a key player in our Service Delivery team The Customer Experience Specialist role will be responsible for first line responses to customer service requests by telephone, email, web, and portal. Additionally, you will … week in our Reigate office Other organisations may call this role Client Success Specialist, Customer Service Advisor, Customer Experience Agent or CX Advisor The talents we are excited to see You will have the following experience/skills: At least 5 GCSE Grades at C level ...

service contact for an allocated portfolio of Framework and selected Gold Standard customers. Additionally, you will be responsible for: • Delivering a high-quality customer experience and support continuity throughout the lifetime of contracted services and solutions • Producing accurate and timely service reporting for Service Management Analysts and Service … Managers • Supporting Service Management Analysts with service reviews, customer analysis, case investigation and action tracking • Escalating major incidents, commercial risks and complex customer issues to the responsible Analyst or Service Manager • Maintaining high standards across allocated customer experience and reporting activities Salary £30-£32k DOE Hybrid ...

Customer Services Support Advisor - Supply Chain/Logistics My global technology company is looking for a Support Advisorto join their busy Direct To Consumer Support Team. The role is dedicated to supporting the Customer Service team by addressing and resolving queries directed to the Operations Team. This role … pivotal in maintaining high levels of customer satisfaction by efficiently handling delivery-related inquiries and issues. Key responsibilities include: Proactively identifying and solving problems to enhance service delivery. Collaborating with internal and external stakeholders to address challenges and optimize operational processes. This role demands strong problem-solving skills, effective ...

across the business's digital channels. Working closely with sales, marketing and leadership teams, you'll be responsible for driving revenue growth, enhancing the customer journey and delivering a best-in-class online experience. Key responsibilities include: Developing and executing the overall e-commerce strategy Driving online sales growth … profitability and customer acquisition Leading the performance of the brand's e-commerce platforms and key online retail partners Optimising website conversion, digital merchandising and customer experience Managing promotional plans, digital trading calendars and online campaigns Using data and insights to identify growth opportunities and improve performance ...

Line Technicians who want more than just another support desk job. Whether you're currently working in an MSP or have gained your experience in an internal IT team, this is an opportunity to join a company that genuinely invests in its people and promotes from within. Important: Applicants … devices Managing user accounts and permissions Escalating more complex issues to senior engineers when required Maintaining accurate ticket updates and documentation Delivering an excellent customer experience at every interaction About You We're open to candidates from MSPs or internal IT support environments. The most important thing ...

Digital As Head of Digital, you'll take ownership of the digital roadmap for a recognised travel and tourism brand, driving online growth, improving customer journeys and maximising commercial performance across websites, mobile apps and digital marketing channels. This is a strategic leadership role combining team development, data … decision-making and digital innovation. You'll work closely with senior stakeholders to identify opportunities, improve conversion and deliver engaging, personalised customer experiences. Experience within travel, leisure or hospitality would be beneficial, although candidates from B2C insurance, banking or membership organisations are also encouraged to apply. What Will ...

meetings between client decision makers and company s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge … sector. Collaborate with Marketing team to identify potential opportunities within your account base. Knowledge and experience: Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service. Great Account Management and Account Development skills Highly organised with excellent attention ...

stakeholders. Working closely with the Head of Retail & Contact Centre Activation, you'll combine strategic thinking, creativity and commercial judgement to deliver exceptional customer experiences and develop junior team capability. This role will require you to be in the Samsung Chertsey HQ at least twice a week, and regular … risks, costs and expectations. Measure KPIs, ROI and lessons learned while coaching the Junior Retail Experiential Project Manager. ARE YOU OUR PERFECT PARTNER? Proven experience delivering experiential, events, marketing or similarly complex projects end to end. Strong project-management skills, with the ability to prioritise and deliver multiple workstreams ...

Blue Square combines best-in-class retail solutions, seamless product activation and flexible staffing that empowers brands to maintain control of their customer experience across their distribution channels. BUILD LOVE. GROW SALES. INCREASE LOYALTY. POINTS TO NOTE: Reasonable adjustments: We would like you to perform at your best ...

Join a Leading Client as a TV/AV Sales Promoter! Job Overview: We are looking for an enthusiastic and customer-focused TV/AV Sales Promoter to represent leading global consumer electronics brand within retail stores. This is an exciting opportunity to engage with customers, demonstrate cutting-edge … home entertainment technology, and drive sales while delivering an exceptional customer experience. Location: Guilford Daily Rate : £12.71/hr Contract Length: 2nd Oct 2027 Start Date: ASAP Key Responsibilities: Engage with customers, understand their needs, and recommend suitable home entertainment products. Deliver engaging product demonstrations, showcasing technologies such ...

they’ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a DevOps SysAdmin … reliability and security Manage hybrid networks, IAM, firewalls and VPNs The successful DevOps Systems Administrator will have: At least 3-5 years of DevOps experience, including hands-on AWS, Experience with VMware or Proxmox. Strong Linux skills with networking and cloud security knowledge. Experience of working with ...