18 of 18 Permanent Customer Experience Jobs in Surrey

Customer Success & Application Support Specialist Location: Epsom (office-based) Salary: Up to £42,000, depending on experience Job Type: Full-time, Permanent About Our Client Our client is an established software company based in Epsom, known for developing and supporting a leading communication platform used by public sector … commercial organisations across the UK. They're a close-knit, collaborative business where customer experience and product quality genuinely go hand in hand — and they're now looking for an experienced Customer Success & Application Support Specialist to become a key platform expert within their Customer Operations ...

ideal candidate will have strong architectural leadership, hands-on technical proficiency and the ability to influence internal customers to drive process and solution standardisation. Experience Proven SAP Finance experience within large enterprise environments. Demonstrable experience designing and delivering SAP S/4HANA Finance solutions, includingfull-cycle implementation … projects. Hands-on SAP FICO (with certification) implementation experience is crucial, including at least one end-to-end deployment. Demonstrated experience inSAP Central Finance (CFIN) implementations within complex transformation programmes. Demonstrated experience leading FP&A, planning, reporting, and analytics transformation programs. Experience working within complex global ...

strategic and commercially minded Senior Retail Implementation Manager who thrives on delivering complex programmes, leading teams and turning retail strategy into exceptional customer experiences. If youre passionate about retail, technology and innovation, love bringing ambitious ideas to life and enjoy working with multiple stakeholders to deliver at scale, this … contact centre estate, youll play a key role in delivering strategic retail implementation programmes across 2,400+ locations. From new retail concepts and customer experiences to fixtures, technology solutions and operational enhancements, youll ensure Samsungs retail vision is delivered consistently, effectively and to the highest standard. WHAT YOULL ...

makes Operations better. You'll own the journey from demand forecasting and purchasing through international supply chain, freight, inventory, 3PL and fulfilment to Customer Service and returns . And you'll have the freedom to change it. The Challenge As we grow, we want to: Improve inventory forecasting … availability. Reduce excess and slow-moving stock. Use working capital more efficiently. Reduce freight and fulfilment costs. Improve 3PL performance. Improve Customer Service. Eliminate unnecessary manual processes. Create better operational data and reporting. Make much greater use of AI, automation and technology. We're looking for someone who enjoys ...

Type: Full-time, Permanent Salary: £28,000 - £30,000 Join our team as a Helpline Advisor and become the first point of contact for customer and dealer enquiries. This role is perfect for individuals who excel in problem-solving, delivering excellent customer service, and building strong relationships. Whether … your background is in customer service, warranty administration, aftersales support, service coordination, or a technical environment, we encourage you to apply. Day-to-day of the role: Respond to customer and dealer enquiries via telephone, email, and CRM systems. Provide accurate information and support across a wide range ...

it. Target Openings 1 What Is the Opportunity? Join Travelers as we transform our Technology landscape. Our Software Engineering team enables a seamless customer experience through technology solutions. As the AVP, Software Engineering, EUR you will lead our Engineering team to accelerate growth and transformation of our Technology. … will leverage your leadership skills and engineering experience to strategically plan, influence, and execute design, development and implementation of complex problems and establish best practices and standards. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements ...

prospecting Understand each merchant's needs and recommend the most suitable solution Deliver and install payment terminals for new customers, ensuring a smooth onboarding experience Keep CRM records accurate and up to date Build long-term customer relationships by delivering an excellent customer experience Share customer … Attributes Strong communication and relationship-building skills Self-motivated with the resilience to work towards ambitious goals Organised and confident managing your own territory Customer-focused with a consultative approach to selling Commercially minded with strong problem-solving skills Our Values At Flatpay, how we work matters as much ...

school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA). Responsibilities: Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer Management of problems to resolution for any network … ensure that service levels are achieved; proactive maintenance and change implementation objectives are met Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way Identify and raise issues, escalate or resolve where required and offer ...

Role This is an exciting opportunity for someone who enjoys solving complex service challenges, driving continual improvement and influencing technical teams to deliver outstanding customer outcomes. You will play a key role in reducing recurring incidents, identifying root causes and developing Problem Management capability across a large and diverse … contribute to improving the resilience, stability and quality of technology services that support colleagues and residents across the county, making a tangible impact on customer experience and organisational performance. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align ...

Managing and developing your own portfolio of clients Responding to inbound enquiries and generating new business opportunities Producing quotations and proposals Building long-term customer relationships Managing account renewals and ongoing client support Working closely with internal teams to deliver an excellent customer experience Requirements Minimum … years' B2B sales experience within technology Proven track record of achieving sales targets Strong communication and relationship-building skills Interest in technology and AV solutions Full UK driving licence What's on Offer? Warm leads and existing client opportunities Career development and progression Supportive team environment and regular social ...

base articles Supporting the installation, commissioning, and configuration of telemetry and sensor solutions Identifying recurring issues and recommend improvements to enhance product reliability and customer experience Required profile What makes you a great fit? Above all, you are a hands-on technical problem solver with strong knowledge … telemetry systems, sensor technologies, and a genuine drive to deliver outstanding support experiences. We would also imagine that you have: 3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation Solid understanding of communication protocols (e.g., MQTT, Modbus, Cellular IoT) and sensor ...

looking for a Sales Support & Customer Service to join our Pharma team based in Redhill/Reigate, the UK. About Barentz Barentz is the global specialty ingredients solution provider. The company sources branded specialty ingredients from leading manufacturers worldwide and its ingredient experts provide value-added technical support which … About this role Job Purpose Giving relevant support to Sales Managers during and after the sales process, to ensure effective sales process flow and customer satisfaction in alignment with the overall sales strategy. Responsible for timely and accurate order processing, ensuring a high customer experience. ...

unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will offer extensive support to help architect hybrid cloud … mentoring others. Your input will directly influence the business direction as you tackle impactful infrastructure challenges. The ideal candidate will have hands-on DevOps experience, specifically within AWS and Linux environments. You should be a confident scripter with a deep understanding of cloud security and networking, possessing the technical ...

strategic and commercially minded Senior Retail Implementation Manager who thrives on delivering complex programmes, leading teams and turning retail strategy into exceptional customer experiences. If youre passionate about retail, technology and innovation, love bringing ambitious ideas to life and enjoy working with multiple stakeholders to deliver at scale ...

Shift Response Controller Epsom | Shift-Based Role | Customer Operations £28,000 per annum Flourish are partnering with a leading technology-led safety services organisation based in Epsom to recruit a Shift Response Controller . This is an exciting opportunity to join a fast-paced Alarm Receiving Centre (ARC) environment … handled quickly, accurately, and professionally. Working as part of a dedicated operations team, you'll respond to potentially high-risk situations while delivering outstanding customer service. This role is ideal for someone with strong communication skills, good attention to detail, and the ability to remain calm in a fast ...

they’ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a DevOps SysAdmin … reliability and security Manage hybrid networks, IAM, firewalls and VPNs The successful DevOps Systems Administrator will have: At least 3-5 years of DevOps experience, including hands-on AWS, Experience with VMware. Proxmox desirable but not essential. Strong Linux skills with networking and cloud security knowledge. Experience ...

office based position in Kingston KT1. Please check this as suitable daily commute before applying. To apply you must demonstrate previous 2nd line support experience for medium/large business including AD, O365 and hardware skills. Purpose of Role To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP. Duties include: Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client ...

Manager to drive commercial growth across the UK market. This is an opportunity for a Sales focused individual to develop new business, strengthen existing customer relationships and establish long term partnerships with leading organisations across the healthcare industry. Why Join? This is an exciting opportunity to join a growing … international colleagues, you will be provided with high quality sales leads whilst proactively identifying and developing new business opportunities. You will build long term customer relationships, influence commercial growth and play a key role in delivering the company's ambitious growth plans. Key Responsibilities Identify, qualify and secure ...