1 to 25 of 26 Permanent Customer Service Jobs in Surrey

Service Desk Manager Egham £50,000£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking … driven and highly organised manager to oversee the daily operational performance of their Customer Service Centre. This is a fantastic opportunity for an experienced operations or service desk professional within the Fire & Security sector to join a forward-thinking business offering long-term stability, progression opportunities ...

Line Support Customer Service Agent Annual Salary: Competitive Location: Kingston upon Thames, KT1 Job Type: Full-time, Hybrid Day-to-day of the role: Serve as the initial point of contact for partners, providing prompt and effective technical support to resolve queries and issues via our ticketing system … capabilities, enabling account managers to effectively communicate the value proposition of our solutions to clients. Collaborate with suppliers and internal teams to ensure efficient service delivery. Perform various administrative and ad hoc duties as required. Required Skills & Qualifications: Previous experience in a customer support role, preferably within ...

leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service … Support Services business many of theses areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional ...

Customer Service Agent - Egham - £28,000 to £32,000 A number of opportunities have arisen with a leading UK based technology integration business. The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Developing and sustaining excellent customer … cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Booking of engineering resource/Logistics/Travel/Critical Spares etc. Engagement with other departments. Raising of accurate escalations ...

Customer Service Advisor Full Time Office Based/Hybrid Stonehouse or Camberley Salary 26k-30k DOE About Windsor We believe in making technology easy and enjoyable for businesses of all sizes, providing communications, connectivity, mobile, security and IT services to 5,000+ happy. We are a company … colleagues across three regional hubs that put customer support at the heart of everything we do. We invest in our people, supporting development, recognising expertise, and providing the opportunity to grow. It is an exciting time to join us on our journey. About the role A key role within ...

Customer Service Agent/Helpdesk Agent Salary Up to £26,000 depending on experience Hours • 9-hour day on a rotational shift pattern between 7am 7pm, Monday to Friday, including one hour lunch break Job Summary The role is responsible for maintaining high levels of customer service … Support Services business, many of these areas are subject to SLAs, key performance indicators, and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld are primary objectives of the role. Key Tasks • Single point of contact to meet communication needs ...

partnering with a global business operating across the EMEA region. Renowned for delivering innovative printing and document solutions, the organisation continues to strengthen its customer service offering and technical support capability as part of its ongoing growth and operational development. As part of this continued investment, the business … exceptional support experience across a broad range of hardware, software and network-related solutions. This position is ideally suited to a technically capable and customer-focused support professional who thrives in a fast-paced environment and enjoys combining hands-on troubleshooting expertise with excellent communication and service delivery ...

Field Service Engineer, Laboratory Automation Systems Overall Earnings £60,000+ Basic Salary Up To £52,000 Overtime On Call Allowance 10% Bonus Company Car (Electric Or Hybrid) Pension Healthcare Life Insurance Phone, Laptop Holidays ** The role will involve working one weekend in four (during this week you will receive … alternative days off work) ** The Role – Field Service Engineer, Laboratory Automation Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised ...

support working from home the rest of the time. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro rata for part time staff) Option to buy up to 10 days of additional annual leave … chance to make a real difference to the lives of our residents About the Role Are you inquisitive, methodical, and passionate about delivering excellent customer service? Do you enjoy solving problems and helping others make the most of digital tools? If so, we'd love to hear from ...

Graduate/Trainee Recruitment Consultant Redhill - £25,000 - £30,000 + Uncapped Commission + Quarterly Incentives Looking for more than just another sales or customer service role? Perhaps you've spent the last year or two in sales, customer service, account management or another target-driven … being rewarded for their efforts. Who We're Looking For We're interested in people with around 12-24 months' experience in: Sales Customer Service Account Management Business Development Hospitality Management Retail Leadership Estate Agency Other customer-facing commercial roles More importantly, we're looking for people ...

Customer Service Advisor Full Time Office Based/Hybrid Stonehouse or Camberley Salary 26k-30k DOE About Windsor We believe in making technology easy and enjoyable for businesses of all sizes, providing communications, connectivity, mobile, security and IT services to 5,000+ happy. We are a company … colleagues across three regional hubs that put customer support at the heart of everything we do. We invest in our people, supporting development, recognising expertise, and providing the opportunity to grow. It is an exciting time to join us on our journey. About the role A key role within ...

Customer Account Manager - UK Software company in Guildford - to £48k per annum My client Guildford-based software and services company delivering Enterprise management software, primarily to the rail industry, both within the UK and internationally. They are looking for a Customer Account Manager to be based … offices. This role is on-site full-time. This role is integral to the success of the business because you will be responsible for customer care for a group of customers for the business. This role is 100% customer care focused. They have 28 days' holiday plus Bank ...

Level 1 Service Desk Engineer Overview An exciting opportunity has arisen for an experienced Level 1 Service Desk Engineer to join a growing IT Managed Services team. This is a primarily remote position within a structured Level 0, Level 1 and Level 2 support environment. The Level … assistance to end users while working across a broad range of Microsoft technologies and enterprise environments. This role is ideal for someone who is customer-focused, technically curious, and looking to build a long-term career within a fast-paced Managed Services Provider (MSP). Alongside technical ability, attitude ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Field Service Supervisor - Lead Engineer Nurse Call, Intruder, CCTV, Access Control or Telecoms experience HYBRID Southeast of England - Kent, Surrey, Sussex, Hampshire, South London The Role As a Field Service Supervisor, you will be predominantly home based, supporting a team of regional engineers who provide repair and maintenance … service covered by service contracts. You will ensure we deliver first class customer service, whilst balancing customer needs, commercial considerations and the company's reputation. Responsibilities include: Support & manage the day-to-day operation of a team of Service Engineers, including the on-call ...

hold the full rights to work in the UK**You will play a key role in the design, implementation, support, and continuous improvement of customer networks and the companies global infrastructure. Working closely with customers, suppliers, and internal teams, you will help deliver innovative solutions across VSAT … networking, VoIP, virtualisation, cybersecurity, and cloud-based services.Key Responsibilities of DataComms Technician Design, implement, test, commission, and support customer network solutions.Troubleshoot and resolve complex escalated technical issues.Support the delivery of customer projects from initial design through to deployment and ongoing support.Develop and maintain technical documentation for customer ...

hold the full rights to work in the UK** You will play a key role in the design, implementation, support, and continuous improvement of customer networks and the companies global infrastructure. Working closely with customers, suppliers, and internal teams, you will help deliver innovative solutions across VSAT … networking, VoIP, virtualisation, cybersecurity, and cloud-based services. Key Responsibilities of DataComms Technician Design, implement, test, commission, and support customer network solutions. Troubleshoot and resolve complex escalated technical issues. Support the delivery of customer projects from initial design through to deployment and ongoing support. Develop and maintain technical ...

someone at the beginning of their IT career who has a solid foundation in IT support, whether that's through a 1st Line position, Service Desk role, IT apprenticeship or commercial IT support experience. You'll be someone who enjoys troubleshooting technical issues, takes pride in delivering excellent customer service and is keen to continue learning and developing your technical knowledge. Role: Providing 1st Line IT support to internal users via telephone, email and face-to-face. Logging, managing and resolving IT support tickets. Supporting Microsoft 365 applications including Outlook and Teams. Managing user accounts, passwords ...

role will require that you are responsible for building and maintaining strong, long-term relationships with key customers, driving sales growth, and ensuring customer satisfaction. The role involves managing the entire sales cycle from prospecting to closing, as well as post-sale activities to guarantee continued success. The successful … will be based in our office in Kew Gardens, and will travel regularly to the Middle East, USA and around the UK to conduct customer and new business meetings, attend customer events and relevant conferences About the client: We are is a global firm with over 40 years ...

specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. … They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary ...

client interactions using our CRM tools. Collaborate with other team members to achieve sales targets and contribute to overall team success. Provide exceptional customer service by addressing client queries and resolving issues promptly. Participate in training sessions and workshops to enhance sales techniques and product knowledge. Share your … learn and grow within the industry. Excellent communication skills, both verbal and written, with the ability to build rapport with clients. Proficiency in analysing customer needs and providing tailored solutions. Familiarity a CRM/CPQ platforms. Ability to work independently as well as part of a team, demonstrating initiative ...

that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products ...

admin, planning, and marketing activities. Calls should be aimed at IT decision-makers in both prospective and existing accounts. Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud). Inform clients about the full range of products … deals, generate quotes, and secure up-sells. Consolidate calls with personalised and informative follow-up emails. Regularly clear backorders and promptly escalate issues to Customer Services. Regularly review and manage vendor registrations while proactively managing contract renewals and follow-up on sales leads. Maximise efficiency by leveraging Business Intelligence ...

projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple … that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products ...