1 to 25 of 32 Permanent Customer Service Jobs in Surrey

Line Support Customer Service Agent Annual Salary: Competitive Location: Kingston upon Thames, KT1 Job Type: Full-time, Hybrid Day-to-day of the role: Serve as the initial point of contact for partners, providing prompt and effective technical support to resolve queries and issues via our ticketing system … capabilities, enabling account managers to effectively communicate the value proposition of our solutions to clients. Collaborate with suppliers and internal teams to ensure efficient service delivery. Perform various administrative and ad hoc duties as required. Required Skills & Qualifications: Previous experience in a customer support role, preferably within ...

Customer Service & Sales Representative -Technical/Online/Sales Location: Westerham, Kent (TN16) | Contract: Permanent, Full-Time Hours: MonFri, 8:30 AM 5:00 PM Earnings: Competitive Salary + Commission + Annual Bonus ( Guaranteed Bonus*) The Opportunity Are you a tech-savvy communicator with a knack for closing … deals? We are looking for an Inbound Customer Service Representative who can balance expert technical support with a sharp sales mindset. Based in our Westerham office, youll be the face of the brand, turning support queries into sales opportunities. Why Join Us? *Guaranteed Bonus: Kickstart your earnings with ...

Location: Reigate Salary: £28,500 - £31,000 The Customer Hub Service Agent is a frontline role responsible for delivering exceptional customer service while proactively managing customer dissatisfaction, complaints, and early churn signals. Key Tasks: Manage customer tickets from initial contact through to resolution … line with SLA’s for customer service, billing, and contract‐related enquiries. Handle customer complaints professionally, ensuring customers feel listened to and supported. Liaise with internal teams and external suppliers to resolve customer issues efficiently. Take end‐to‐end ownership of customers reducing or partially ceasing ...

Location: Reigate Salary: £28,500 - £31,000 The Customer Hub Service Agent is a frontline role responsible for delivering exceptional customer service while proactively managing customer dissatisfaction, complaints, and early churn signals. Key Tasks: Manage customer tickets frominitialcontact through to resolution in line withSLAs … customer service, billing, andcontract-relatedenquiries. Handle customer complaints professionally, ensuring customers feel listened to and supported. Liaise with internal teams and external suppliers to resolve customer issues efficiently. Takeend-to-endownership of customers reducing or partially ceasing services. Captureaccuratereasons for service reduction to support churn ...

provisioning) Document all issues and solutions thoroughly in our ticketing system Escalate complex problems to 2nd line with detailed handover notes Provide excellent customer service to users with varying technical knowledge Essential Skills Technical Knowledge: Windows 10/11 administration and troubleshooting Microsoft 365 tenant administration (Exchange Online … Word, Excel, Outlook) Command line troubleshooting Remote support tools experience Core Competencies: Excellent problem-solving and logical thinking Outstanding verbal and written communication Strong customer service mindset Meticulous attention to detail Ability to multitask and adapt to changing priorities in an MSP environment Team player with collaborative approach ...

Customer Account Manager - UK Software company in Guildford - to £50k per annum My client Guildford-based software and services company delivering Enterprise management software, primarily to the rail industry, both within the UK and internationally. They are looking for a Customer Account Manager to be based … offices. This role is on-site full-time. This role is integral to the success of the business because you will be responsible for customer care for a group of customers for the business. This role is 100% customer care focused. They have 28 days' holiday plus Bank ...

Support Coordinator to join a growing organisation providing cloud-based technology solutions. This role is ideal for someone who enjoys problem-solving, delivering excellent customer service, and working in a fast-paced office environment. You will become an expert in the company's systems, supporting clients through … advantageous but not essential (full training provided) Personal Qualities Team player with excellent interpersonal and communication skills Committed to delivering high levels of customer service Self-motivated, reliable, and able to work under pressure Strong attention to detail Takes ownership of tasks and sees them through to completion ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

annum + Commission Benefits : Company car, laptop, mobile phone About Us Our Client is a dynamic and growing food service supplier specialising in delivering exceptional products and services to the independent hospitality and catering sector. We pride ourselves on building strong customer relationships and offering tailored solutions that … role focuses on developing new business, growing existing accounts, and representing our client within the independent cafes, schools, restaurants, hotels, pubs, and wider food service industry. As a key sales ambassador for the business, you will play a vital role in driving revenue growth and expanding our customer ...

Description Overview We’re looking for a proactive and customer-focused IT Service Desk Analyst to join our Information Systems team. In this role, you’ll provide first-line technical support to internal users, ensuring a high level of service in line with established procedures and SLAs. … Responsibilities Act as the first point of contact for all IT-related incidents and service requests via phone, email, and walk-ins Log and manage tickets accurately within the Service Desk system, including detailed notes of actions taken Perform initial troubleshooting and investigation using remote tools, resolving issues ...

winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. Order Management Analyst (Internal Customer Fulfilment Analyst) Scandinavian Speaker Location : Frimley, Surrey Function : Supply Chain Shared Service Centre Role to start 6th July 2026 This role is not eligible … relocation About the Role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers (retailers) in our Scandinavian market. In addition to that, you'll attend supply chain meetings, manage stock allocations, ensure accurate processing ...

member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. Function: Shared Service Centre - Customer Fulfilment Location: Frimley, Surrey Role to start 6th July 2026 Please note this role is not eligible for relocation. About … Order Management Analyst - Portuguese and Spanish Speaker role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our Portuguese & Spanish markets (retailers) and for the SCJ sales team for which you're responsible. As well ...

Description IT Service Desk Analyst (1st Line) Provide first-line support to internal users across multiple sites, following Service Desk procedures and SLAs. Key Responsibilities Act as the first point of contact for technical incidents and queries via phone, email, remote tools, and walk-ins Log, update … manage tickets accurately in the Service Desk system Investigate issues using standard troubleshooting techniques, resolving where possible or escalating when required Monitor Service Desk phones and inboxes, ensuring timely responses Develop and maintain simple procedures for common issues (“quick wins”) Review escalated tickets to ensure SLA compliance Support ...

role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Provider, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Technical Services team This … onsite IT Support Engineer role, and we are looking for a highly motivated and driven individual with an excellent customer service and support background. The role is 100% client focused, proactively supporting clients to ensure world class customer experience. Experience in varied IT environments is highly required ...

REMOTE SALARY – CIRCA £30k About the Role: Our client is an innovative software company specialising in accountancy solutions. They are passionate about delivering excellent customer experiences and continuously improving their applications through user feedback and smart technology. They are now looking for a motivated and technically minded individual … join their team in a customer-focused software support and AI knowledge role. The Role This position would suit someone with experience in application software support, customer support, or helpdesk environments who enjoys learning systems, solving problems, and helping users. You will work closely with customers ...

ensure that a high-quality work is delivered in agreed timelines. The main targets of this position are to develop aftersales activities and achieve Customer satisfaction. Your mission: Perform visit to customers for repair and detect qualified leads Promote Service contracts (extended warranty, annual maintenance, calibration) Maintenance … mechanical/electrical repairs Perform functional testing and electrical safety tests Perform paperwork for traceability of the repairs (Oracle, Agile) and for shipping documents (customer reports, delivery documents, customs clearance) Perform reprocessing of our Rental/Loan/Trial fleet of devices Assist with spare part warehouse inventory ...

REMOTE SALARY – CIRCA £30k About the Role: Our client is an innovative software company specialising in accountancy solutions. They are passionate about delivering excellent customer experiences and continuously improving their applications through user feedback and smart technology. They are now looking for a motivated and technically minded individual … join their team in a customer-focused software support and AI knowledge role. The Role This position would suit someone with experience in application software support, customer support, or helpdesk environments who enjoys learning systems, solving problems, and helping users. You will work closely with customers ...

Active Directory, and networking environments Troubleshoot hardware, software, and connectivity issues Collaborate with 1st and 3rd line teams Maintain documentation and deliver excellent customer service Requirements 3+ years IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools ...

team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. • Location: Frimley, Surrey • Function: EMEA Shared Service Centre (SSC) Customer Fulfilment About the Order Management Analyst - Italian Speaker role As part of the EMEA SSC, you'll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team for which you're responsible for this reason we will require you to speak Italian. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate ...

Customer Support/Contact Centre Agent - Global Tech Company 12-month contract Hybrid based in Staines, Surrey £28,000 2-3 days onsite per week, 2 days remote A leading global SaaS organisation is hiring a Customer Support Representative to join their growing support team. This … support cases * Providing initial triage and guidance * Working closely with specialist teams to resolve issues What we're looking for: * Strong communication and proven customer service skills * Ability to handle queries in a structured, professional manner * Experience in a support or customer-facing role is beneficial Apply ...

role As Sales Support Coordinator, you will help make sure our mobile and connectivity orders run smoothly from start to finish. Reporting to the Customer Service Manager, you will be the link between our Sales team, customers and technical suppliers. You will keep orders moving, update systems accurately … Responsibilities Process sales orders accurately and manage the provisioning of mobile and connectivity services. Keep support tickets up to date and help resolve customer queries within agreed SLAs. Contact suppliers to order stock, track deliveries and move technical requests forward. Be the first point of contact for mobile-related ...

commission Company van & fuel card (personal use available) Private healthcare & life insurance Industry training & career development 20 days holiday + bank holidays (increasing with service) Flexible working (TOIL arrangement) Eye care contribution About You 3+ years experience in Security installation. Skilled in CCTV, Intruder Alarms, Access Control (NSI standards … CCTV/Networking experience Fire system knowledge (training provided if needed) Full UK driving licence & DBS check Excellent customer service & communication skills If youre ready to join a company that truly values its engineers and encourages growth, apply today to take your career to the next level ...

exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment. Your Responsibilities In this important position, you will be required to: Welcome, greet and check-in customers/test-taking … candidates. Comply with all exams testing security and procedures and follow company policies using careful judgment. Verify customer/candidate personal identification documents and explain the exam testing process/rules. Proctor/invigilate candidates while they are completing their exam/test. Troubleshoot with internal departments, such ...

role of the Project Manager Entrance Systems will involve: Project Manager position dealing with a manufactured range of entrance the installation and maintenance service contracts for automatic doors, gate automation, barriers, bollards and access controls systems Manage the full delivery of technically complex projects from technical clearance through installation … verbal High levels of attention to detail and organisation Full UK driving license Hungry, intelligent and humble Team player yet able to work autonomously Customer service orientated, technical, sociable personality Mitchell Maguire is a specialist Construction Recruitment Consultancy, dealing exclusively with Construction Jobs, Construction vacancies and Specification positions ...

security solutions provider, delivering tailored systems across commercial, and public sector environments. The business has built a strong reputation for quality, innovation, and customer service, offering a full suite of fire and electronic security solutions, as well as smart home. With ambitious growth plans and a strong pipeline … alarm and electronic security systems Conduct site surveys, client meetings, and technical consultations Prepare and deliver proposals, quotations, and presentations Maintain and grow existing customer accounts through strong relationship management Work closely with technical and design teams to deliver tailored client solutions Stay up to date with fire ...