20 of 20 Permanent Customer Service Jobs in Surrey

leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service … Support Services business many of theses areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional ...

Service Engineer Location: Surrey/London – Home-Based with Travel to Customer Sites Salary : £27 – £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service … giving their Engineers exposure to the full modern ecosystems – not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who’s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You’ll work from ...

Salary: £33K per annum We are seeking a dedicated Operations Supervisor for a great client of ours to support the Senior Customer Services Manager in enhancing Desk performance. This role is crucial for achieving service level agreements (SLAs) and ensuring optimal productivity within the team. … Responsibilities: Supervise the Service Desk, ensuring SLAs are met across all accounts, with each customer achieving their SLA monthly. Collaborate with the Senior Customer Services Manager and other key personnel to meet productivity requirements and manage overrun call sites. Provide accurate estimated times of arrival to customers ...

client based in Sunbury is looking for Customer Care support for their Helpdesk department Key Responsibilities/Account Abilities: To ensure our Customer Care function provides world class service to all customers and act as a welcoming, professional first contact with the client First point of contact … attendance SLA. Prioritize work in accordance with the contract requirements. Updating Key Account web-portals. Provide prompt and regular updates to customers. Assist with service administration requirements as and where required. Liaise with other departments within the business: Planning Team, Helpdesk/KA/Small works. Knowledge/Skills ...

strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field … Service modules Familiarity with methodologies such as Agile, Lean, SDLC, and Kanban A deep understanding of the product development lifecycle Strong facilitation skills to drive collaboration in workshops and meetings Experience supporting product owners to ensure delivery aligns with organisational goals Excellent stakeholder management and relationship-building skills Additional ...

Customers in its centres. Reporting to the Manager - Data Centre Operations, this role primarily includes the managing of whitespace, colocation and managed customer racks, data cabling, power management, hardware installation, circuit installations, media handling, and fulfilling tasks for our customers on the data centre floor as and when required. … contact on site for the facilities team to complete tasks and requests, maintain the look and feel of the site in preparation for customer visits. Key Responsibilities This is not designed to be a list of all tasks undertaken but an outline record of the main responsibilities ...

detail-oriented, and problem-solving mindset Ability to prioritise workload and meet tight deadlines Proactive, self-motivated, and results-driven Strong business acumen and customer service mindset Independent worker with initiative in a fast-paced environment Experience with HR systems (Workday preferred) Proficiency in Microsoft Office Why Join ...

contribute to both credit control and broader administrative support. The Role As a Credit Controller, you will play a key role in managing customer accounts and ensuring the smooth running of the credit control function. Resolve outstanding account queries directly with customers Monitor and manage outstanding invoices and follow … with customers regarding overdue payments Allocate incoming payments to appropriate accounts and reconcile discrepancies Upload invoices to customer portals Building and maintaining strong relationships with key customers Manage unallocated payments and process refunds Conduct credit checks for new and existing customers Preparing legal documentation where required Update direct debit ...

hunger to succeed Perks & Benefits Location: Epsom Salary: Up to £35,000 + uncapped commission Holiday: 20 days, rising to 25 with service Pension scheme & company incentives Full, expert training and ongoing support Join a fast-growing IT recruitment consultancy and take your career – and your earnings … privacy policy. Optima Recruitment specialists in Permanent & Temporary Recruitment, including; Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal. ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

Development Specialist, Business development Consultant, sales consultant or in a similar role Must have 3 years experience in direct sales (excluding retail or general customer service) Have 2 years experience in selling or sales to schools. Strong track record of working within the education supply chain or selling ...

role of the Project Manager Entrance Systems will involve: Project Manager position dealing with a manufactured range of entrance the installation and maintenance service contracts for automatic doors, gate automation, barriers, bollards and access controls systems Manage the full delivery of technically complex projects from technical clearance through installation … verbal High levels of attention to detail and organisation Full UK driving license Hungry, intelligent and humble Team player yet able to work autonomously Customer service orientated, technical, sociable personality Mitchell Maguire is a specialist Construction Recruitment Consultancy, dealing exclusively with Construction Jobs, Construction vacancies and Specification positions ...

that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products ...

everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver … good fit for you if: You an experienced IT professional who is excited about providing outstanding support for Finance System. Passionate about delivering great customer service. Have supported a multicounty implementation of Oracle eBusiness Suite R12. You are an experienced Oracle R12 technical expert, with a history of delivering ...

strong reputation for delivering high-quality solutions across commercial and industrial sites throughout the UK. Known for their technical expertise and commitment to customer service, they continue to invest in their engineers, technology and long-term growth, providing a supportive environment and excellent career opportunities within a respected ...

into different segments (Enterprise vs Mid-Market for example). You will also be responsible for creating and executing any Marketplace Sales Incentive programs. Customer Onboarding & Growth: Proactively seek out and onboard new customers to Cloud Marketplaces (AWS, Azure, GCP), driving adoption of marketplace solutions through strategic engagement … consultation directly with our customer base. Working with our Marketplace operations team, ensuring smooth and excellent customer service. Drive Marketplace Growth: Track the Flywheel metrics to categorise customers engagement (Deep, Spinning, or Entered) and develop action plans for each. Increase utilisation of Private Pricing Agreement (PPA) and Microsoft ...

admin, planning, and marketing activities. Calls should be aimed at IT decision-makers in both prospective and existing accounts. Gather key information on customer infrastructure needs, plans, budgets, vendor preferences, user numbers, and strategic direction (e.g., in-house/cloud). Inform clients about the full range of products … deals, generate quotes, and secure up-sells. Consolidate calls with personalised and informative follow-up emails. Regularly clear backorders and promptly escalate issues to Customer Services. Regularly review and manage vendor registrations. Proactively manage contract renewals and follow-up on sales leads. Maximise efficiency by leveraging Business Intelligence ...

projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple … that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products ...

dependent upon experience Redhill SES Water (part of the Pennon Group) is a local water company dedicated to providing high-quality water and exceptional service to our customers. With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable … scheme Cycle to Work and Car Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Health Insurance Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community. What you'll be doing Programme ...

requirements. This is an exciting opportunity for an exceptional, experienced Technical Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Responsibilities shall include … that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products ...