1 to 25 of 68 Permanent Customer Service Jobs in Surrey

knowledge of signal flow, broadcast software and hardware, interfacing with vendors, and managing event budgets. Equally important are a strong sense of organization, excellent customer service skills, and the ability to remain calm under pressure. Skills:Work with vendors as needed to ensure proper production resources are onsite more »

on existing business What the role involves: Maintain an up-to-date supplier contact database for the Business Unit. Create part numbers for new customer orders or New Product Introductions (NPI) for assigned BU. Obtain costs from suppliers for quotations where there is no Marketing Price Support in place … for the supplier. Review with the sales teams any past due allocated customer orders and take any action needed to expedite. Review customer orders which have shipped without the correct cost in place and work to resolve with other Future Electronics departments and suppliers. Monitor open orders which … to reduce slow moving inventory levels. Do you have: Ideally a graduate in a business discipline, or an individual who has worked within a customer service environment. Has an ability to organise and prioritise, act in a pro-active manner. Holds excellent communication skills and possesses the skill more »

2nd line levels of technical support to the clients Life business, covering all areas of IT deployed within the company. In particular: Provide excellent customer service and be the first point of call for IT support queries from internal staff, this could be via phone, email, Teams, and … administration of mobile devices, ideally Apple iOS. Scripting ability with PowerShell. Good working knowledge of Atlassian products e.g. Jira. Principal Skills Strong communication and customer service skillset is essential in order to effectively communicate to the business and understand their requirements and or issues. Proven analytical and problem … working in a team-oriented, collaborative environment. Able and willing to work unsocial hours from time to time in order to provide the required service to our customers. more »

iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 3+ years similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of more »

working for a leading technology company who have been going through are sustained period of growth. The role is responsible for managing the Field Service Engineers (FSE’s) resource diary. Due to the nature of the Support Services business many of these areas are subject to SLA’s, key … performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are primary objectives of the role. Key Responsibilities * Dispatch and control efficient schedules for all engineers in reference to PMV’s, reactive and scheduled call outs and quoted … change requests are sent to customers/third parties * Updating CRM portal with eta’s where applicable * Central point of contact between Helpdesk and Service Engineers * Ensuring performance targets are achieved and SLA’s are met, and the service team continues to improve and develop * Help support and more »

This Account Manager role is a fantastic opportunity to join a thriving IT Managed Service Provider in Surrey with significant growth plans. We take great pride in supporting our teams continued development - Join us on our exciting journey and thrive alongside a team that shares your ambition and thirst … per year + 12 monthly bonus location: Redhill, Surrey Schedule: Full time (Monday to Friday), Permanent nTrust is a UK-based IT Managed Service Provider with a commitment to becoming the #1 IT MSP for SMEs in the UK, keeping our clients at the forefront of modern technology whilst … delivering exceptional customer service. Our wide selection of services includes IT support, cybersecurity, cloud solutions, and more, all geared towards helping clients achieve their goals and grow their businesses. Our team is at a record high of 17 dedicated and passionate professionals and were not stopping there! You could more »

SMART Repair Technician at Inchcape UK. As a Smart Repair Technician you will be always thinking of how to achieve the highest standards in customer service, whilst ensuring that safety and quality are top of mind. A Smart Repair Technician has technical knowledge and a professional attitude, they more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

platform to our customers, to enable efficient energy management, analysis & reduction. This is a varied role and you will be selling directly to the customer, working with Metering Companies, analysing data and using that to drive sales, whilst working closely with our installation teams to ensure end-to-end … service for the customer. The job doesnt stop there youll be analysing and using that data from the meters to advise customers on their options for energy reduction, working with our sustainability departments to ensure that we advise and offer our customers the solutions to their energy reduction and … have: The ability to sell ideas, products, and services. Excellent time management skills and the ability to multitask. A strategic and inventive mind. Excellent customer service skills. Cross-functional collaboration. Technical skills to understand and propose products or solutions by focusing on the clients requirements. Solid IT skills more »

Manager/Team Leader, your primary responsibility is to manage and coordinate the NOC team’s activities, ensuring timely resolution of network incidents and customer projects, while driving continuous improvement initiatives to enhance operational efficiency and reliability. You will also play a crucial role in strategic planning, resource allocation … and stakeholder communication to ensure that network operations align with the company’s business objectives. Core Responsibilities High Customer Service Standards: Uphold exceptional customer service and business integrity. Conduct: Always be presentable in appearance and manner. Ambassador: Represent the company positively at all times. to Security … Responsibilities Leadership: Lead and manage the NOC team, providing guidance, direction, and mentorship to ensure success in meeting operational objectives and delivering high-quality service to customers. Monitoring: Oversee the monitoring and management of customer network infrastructure, ensuring optimal performance and reliability. Escalation: Act as a point of more »

About the role Sytner Jaguar Land Rover South West London is looking to recruit a Service Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will: administer all preparation work required for vehicle arrivals, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standards are met and carrying … out self-audits before filing. Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience more »

personability of a smaller business. We are a people-first culture. In fact, our customers tell us that we build the best people and customer relationships in the business. With an annual turnover of over c.£600m, c. 4,000 employees and a diverse and inclusive ethos, we are … proud to attract great talent, nurturing and inducting our people who embed the Dalkia DNA and apply an innovative mindset across all customer engagements. With c 80 employees, the Dalkia group centre has HR, Finance, Legal, IT, QSHE and Communications teams supporting our business unit colleagues in these specialisms. … We provide technical expertise, governance, policy, guidance and support to the business units to provide a high-quality service to their own people and their clients. Roles in the centre work closely with Executive team to shape and deliver our strategic goals but also partner with the business functions more »

line technical support to our customers (major water utilities) using our leading-edge Remote Telemetry Devices (RTU's) and you will be joining the customer technical support team. These include battery and DC powered devices and can be across a wide range of applications and geographical regions. A customer … and Product Management teams to provide world-class support to our customers that delivers right first time and delights our customers. Principal Accountabilities: • Technical customer support • Lead customer service for this solution to customers, driving customer satisfaction and delivering to SLAs • Develop and maintain clear communication … to customers and internal departments. • Provide clear easy to follow user documentation/instructions to customers Education/Experience: • Degree in Engineering or equivalent • Customer-facing skillset managing internal & external stakeholders • Experience of working with industrial embedded devices • Electronics hardware knowledge is essential • Experience of industrial protocols e.g. DNP3 more »

and loggers. These include battery and DC powered devices that are used across a wide range of applications and geographical regions. This is a customer focused role requiring a strong technical background, to provide front line support to assist with resolving technical queries and issues they experience with our … and Product Management teams to provide world-class support to our customers that delivers right first time and delights our customers. Principal Accountabilities Technical customer support products Deliver customer service for this solution to customers, driving customer satisfaction and delivering to SLAs (include the full definition … to customers and internal departments Provide clear, easy-to-follow user documentation/instructions to customers Education/Experience : Degree in Engineering or equivalent Customer-facing skillset managing internal & external stakeholders Experience of working with industrial embedded devices and sensors Electronics hardware knowledge is essential Help desk ticketing systems more »

client's dynamic and innovative team. This role is crucial for driving digital transformation efforts, focusing on enhancing B2C digital transactions and creating digital customer journeys. You will work with the latest technologies, including Dynamics 365, Power Platform, and Power Automate, to deliver solutions that meet the business objectives. … Utilise Dynamics 365, Power Platform, and Power Automate to develop and manage business solutions. Work with Marketing Automation 365 to streamline marketing efforts and customer interactions. Integrate Dynamics via Apigee and manage API interactions to ensure data flow and connectivity. Technical Expertise: Leverage C# or Java frameworks to build … strong back-end solutions. Use React for front-end development to create intuitive and responsive user interfaces. Integrate and manage Genesys solutions to enhance customer service capabilities. Environment Management: Handle Azure environment management, ensuring optimal performance and scalability. Facilitate the transition of solutions from on-premises to cloud more »

unexpected behaviours and answers questions about the Zest application and platform. Key responsibilities Coordinate and administer queries in the Zest helpdesk system Respond to customer enquiries within Service Level Agreements, communicating work estimates and any associated costs Provide proactive and timely updates and effectively managing and progressing allocated … data protection Responsibly handle, classify and manage all information, whether internal or received from external parties. Ideally you'll possess the following qualifications Proven customer service experience A self-starter, with an aptitude for learning and a keenness to progress Excellent time management skills and an ability to more »

Role: Returns and customer support Technician Location: Tadworth, Surrey - fully onsite role Salary: £27,000 - £33,000 ** This role is exclusive to PeopleSource so you MUST apply for this role via this advert** This is an exciting opportunity within our customer technical support team to join our journey … ancillary parts. These include battery and DC powered devices that are used across a wide range of applications and geographical regions. This is a customer focused role requiring good organisation, analytical and communication skills to provide feedback to customers and reporting KPI’s to the business. The role will … technical qualification in an engineering discipline, (preferably electronic engineering or computer science). Ability to interpret engineering documents, including drawings, bills of materials etc. Customer-facing skillset managing internal & external stakeholders MUST have a technical awareness and organisation skills Goods in and Goods out experience is desired Personal Qualities more »

managing and maintaining core business applications within PFEW. The current setup of PFEW includes a range of Dynamics 365 modules including: Dynamics 365 Sales, Customer Service, Marketing, Navision, Finance and Operations. Additionally, there are bespoke applications within these modules that integrate with Power Platform components such as: Canvas … will also be responsible for admins of other applications, utilised within the organization. The Lead Dynamics Administrator will provide subject matter expertise when diagnosing service desk incidents and finding solutions for their successful resolution. Close collaboration with PFEW project teams is also expected to ensure the successful delivery of … contribution, enhanced leave, employee assistance program, onsite free lunches and refreshments, free onsite gym, free onsite parking, 26 days holiday (increasing with length of service), mental health clinics, support for continuous professional development, employee discounts and more…. more »

passionate about taking their insurance career to the next level. By becoming part of our dedicated teams, you will be empowered to provide unparalleled customer service and offer clients optimal insurance solutions. We are currently recruiting Account Handlers and Claims Handlers with Commercial Insurance experience. With opportunities in … Croydon, Dover, Leighton Buzzard, Maidstone , Lakeside, London, and Sevenoaks with hybrid working arrangements to suit your lifestyle. If you're passionate about delivering exceptional service, building robust client relationships, and have a natural curiosity for business dynamics, we invite you to connect with us. Choosing Howden means choosing growth … based working. A collaborative setting led by seasoned insurance leaders. The opportunity to significantly influence client outcomes. Ownership of portfolios, ensuring the utmost in service excellence. Evolving into trusted advisors through continuous learning. Making well-informed decisions and maintaining meticulous records. What You Need: Essential experience in Commercial Insurance. more »

Up to £56,000 + Car allowance + Bonus The position: Ensure the availability and reliability of business-critical applications, including COINS (Finance, Commercial, Customer Services), Workday (Human Resources), and Anaplan (Financial Cashflow). Manage a small internal team of Application Support Analysts and engage with third-party support more »

responsibilities and tasks Maintaining relationships through regular contact with vendors, buyers and developers to capitalise on all opportunities whilst ensuring a high level of customer service and engagement is sustained Collaborating with your peers within your branch to build relationships to assist in identifying opportunities for referrals Taking … for the client. Provide exceptional client care and experience from beginning to end, going above and beyond to provide the highest possible level of customer service. Working Hours This role is full time office based Monday - Friday 08:30 - 18:00 Alternate Saturdays 09:00 - 17:00 Day off more »

productivity * Resolve all technical related queries including conducting site visits and site progress meetings as required. * Collaborate with other departments, including construction, sales, and customer service, to ensure effective project delivery * Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue more »

We help large corporate businesses, small to medium enterprises and private clients to manage their risk. We believe in providing an unrivalled level of service to all our clients. When you become part of our team, your commitment will be rewarded with a clear career path, a market leading … to telephone enquiries promptly, referring the query to the appropriate person when the enquiry falls outside your own knowledge and experience. Provide a quality service to existing clients, covering all aspects of their insurance arrangements; to advise, review, arrange and secure the appropriate cover at a competitive premium. Be … use of an insurance IT system, ideally Acturis or OpenGI Strong organisation skills The ability to work to a high level of accuracy Exemplary customer service skills with the ability to build solid relationships with clients and insurers Regulatory and compliance awareness Willingness to work towards Cert CII more »

We help large corporate businesses, small to medium enterprises and private clients to manage their risk. We believe in providing an unrivalled level of service to all our clients. When you become part of our team, your commitment will be rewarded with a clear career path, a market leading … areas of responsibility include: To retain existing clients through active client management To build clients confidence in SIA through demonstrating knowledge and delivery of service To identify and contact potential clients, converting to new business To communicate the firms proposition to clients effectively To generate referrals and make introductions … use of an insurance IT system, ideally Acturis or OpenGI Strong organisation skills The ability to work to a high level of accuracy Exemplary customer service skills with the ability to build solid relationships with clients and insurers Regulatory and compliance awareness Willingness to work towards Cert CII more »

and subject to eligibility criteria) Private medical cover (subject to eligibility criteria) Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description Are you passionate about delivering exceptional client experiences? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you! As a Client Project … demonstrate attention to detail Ability to work unsupervised using own initiative to meet deadlines and to seek support when appropriate Experience Record of excellent customer service Proven experience of working in an administrative/project coordination environment Experience of using spreadsheets and databases in a working capacity Experience more »