with our customers, partners, and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Faultanalysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions more »
with external parties. Support the delivery of effective day to day operational IT and communications services across the organisation. Key Accountabilities Day to day faultanalysis and troubleshooting installing, configuring and licencing software Setting up new hardware Network patching Determining requirements for joiners and completing the full new more »
suppliers and our technical partners, quickly and efficiently support issues investigation/resolution, software and hardware upgrades in the UK and overseas. Vehicle faultanalysis use of diagnostic software toolsets, schematics and specifications to identify and resolve vehicle and lab-car based issues. Submission and updating of faultmore »
