1 to 25 of 38 Permanent ITIL Jobs in Surrey

one. You’ll receive: Hands-on training with senior IT engineers and team leads. Mentoring and career support to grow your technical skills and confidence. Real-world experience with ITIL frameworks, ticketing systems like ConnectWise, and managed service environments. Development in Microsoft technologies, cloud platforms, and customer service best practice. What You’ll Need: A genuine interest in IT and More ❯

scope of the role. The Successful Applicant The successful candidate will need to have the following skills and background: Education, Training, and Skills: Certification in IT security is essential. ITIL service delivery certification is desirable. Project Management (PM) training and certification would be advantageous. Formal training in managing Microsoft/Azure networks and platforms. Strong knowledge of Microsoft Office and More ❯

year Reward gateway voucher discounts Annual events (e.g., summer party, BBQ & Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM More ❯

year Reward gateway voucher discounts Annual events (e.g., summer party, BBQ & Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM More ❯

Experience with Active Directory, SCCM, and ITSM tools (e.g., Freshservice) Clear, professional communication and strong customer care focus Ability to manage competing priorities in a fast-paced environment ITIL knowledge and experience working to SLAs Nice to Have: Financial services sector experience Experience with vulnerability management tools (e.g., Qualys) Knowledge of remote support tools and collaboration platforms Experience with Power More ❯

perks! Service Desk Analyst - Key Skills: 5+ years' experience in Service Desk support preferably in a busy environment undertaking a technical customer facing role Working knowledge and understanding of ITIL framework and the ability to demonstrate this in a practical way Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and More ❯

Team satisfaction and feedback scores YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving More ❯

Team satisfaction and feedback scores YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving More ❯

migrating legacy SSIS workloads to ADF in cloud environments. Background in education, public sector, or similarly complex organisations. Familiarity with systems such as student records, HR, or finance platforms. ITIL Foundation or Microsoft Azure certifications. What's on Offer You'll be part of a forward-looking organisation delivering high-impact digital services. The team operates in a hybrid working More ❯

Database management, e.g. MySQL, Postgress; Software development methods and techniques e.g. Agile methods such as SCRUM; Software change management, notably familiarity with git; Public sector best practice guidance, e.g. ITIL, OGC toolkit. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success: Ability to engage effectively with stakeholders, including resolving issues and identifying More ❯

of Azure You have a good knowledge of Virtualisation and VMWare You have scripting experience using PowerShell You have system administration and networking experience You have experience in an ITIL driven environment You have excellent communication and collaboration skills What's in it for you: Up to £50k salary Pension (up to 10% contribution) 25 days holiday Private Healthcare Life More ❯

Highly organized, with excellent problem-solving and communication skills. Qualification Requirements: Bachelor’s degree in Business Administration, Operations Management, Facilities Management, or a related field. Relevant certifications (e.g., NEBOSH, ITIL, ISO, Fleet Management, or legal compliance) are a plus. Location: The jobholder is required to be located at Hanwha Vision Europe Ltd, Heriot House, Heriot Road, Chertsey, Surrey, KT16 9DT More ❯

communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful applicant must More ❯

change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you'll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where More ❯

change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you'll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where More ❯

IT security, data protection, and compliance frameworks . Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions . IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Inspiring : Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes. Energising: Role models positive and energised project focussed attitudes More ❯

IT-enabled change projects (e.g. workforce tools, scheduling systems). Strong stakeholder and communication skills; able to translate technical issues for business users. Knowledge of IT service frameworks (e.g. ITIL) and structured service-level management. Experience with ERP, CRM, FSM, and mobile workforce platforms. Understanding of cybersecurity, data privacy, and compliance best practices. If you are interested in this position More ❯

problem-solving ability and ownership mentality. Strong documentation and organisational skills; confident using ticketing systems and standard office software. Eligible for or already hold DV Security Clearance. Knowledge of ITIL and wider MOD networks across land and sea is advantageous. If you're technically sharp, operationally focused, and thrive in demanding defence environments, this is a fantastic opportunity to play More ❯

with a can-do attitude, youll thrive under pressure and deliver profitable, workable solutions. Youll be familiar with best practices in design methodology and Telco business processes (eTOM or ITIL), and have a solid understanding of the technologies within customer estates. Knowledge of High-Level Design, Low-Level Design, Bill of Materials, project costing, and proficiency in Microsoft Office, Visio More ❯

to senior management. Skills Preferred Skills/Requirements Ideally around 5 years of experience in cybersecurity or a related field. Knowledge of security frameworks and standards (e.g., ISO 27001, ITIL, NIST). Experience with security tools and technologies (e.g., firewalls, IDS/IPS). Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and More ❯

all major IT changes and their impact on the business The successful IT Service Assurance Lead will have the following skills and experience: Practical experience of working in an ITIL environment Ensuring the quality delivery of IT Services using 3rd party suppliers Effective engagement and relationship management with key internal stakeholders and external suppliers Proactive approach to continuous improvement The More ❯

structures across land and sea Confidence in customer-facing scenarios with a proactive, problem-solving mindset Proficiency in standard office and ticketing tools Willingness to travel when required Desirable: ITIL understanding or certification Project coordination or obsolescence management experience What We Offer: Key technical position in a secure, mission-critical support environment Interaction with senior MoD and government stakeholders Opportunities More ❯

we're looking for ✔ Proven experience in IT risk, cyber, or governance ✔ Strong communication, stakeholder engagement, and training delivery skills ✔ Deep understanding of control frameworks like COBIT, ISO2700x, CRISC, ITIL ✔ Comfortable working in a regulated environment with high attention to detail ✔ Skilled in Excel and risk reporting ✔ A proactive mindset and adaptability to change More ❯

office applications. The ability to produce a high standard of work which meets or exceeds customers requirements. Flexibility with regards to travel and requirements of the role. Understanding of ITIL would be advantageous. More ❯

financial services organisation based in Epsom, Surrey, who are recruiting for a 3rd Line Service Desk Engineer, with experience in a similar 2nd/3rd line role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a … opportunity you will ideally need to have the following: Minimum 4 years previous experience in a similar role as a 2nd/3rd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware, Hyper-V) Extensive knowledge More ❯