1 to 25 of 35 Permanent ITIL Jobs in Surrey

a technology service desk or support role, providing second-line technical assistance to end-users. Coding and scripting would be a bonus! Strong understanding of service management principles and ITIL framework. Familiarity with ITSM platforms, ideally ServiceNow to use the tool and help us improve it. Excellent problem-solving and analytical skills, with the ability to prioritise and manage multiple More ❯

of Windows and/or macOS operating systems Understanding of basic networking concepts Experience with Javascript, HTML, XML, and web services (REST API, SOAP) Service Management Expertise: Knowledge of ITIL best practices Expertise in Service Desk delivery best practices Expertise in Service Desk configuration, administration, and usage Strong understanding of IT service management principles Experience in ITSM processes and workflows More ❯

an ISO27001 adoption project Certifications such as a Certificate in Cyber Security Practices, BCS Professional Certifications, Certificate in Information Security Management Principles (CISMP) or a Government Security Cyber Apprenticeship ITIL certifications Proven experience in a cybersecurity role, with a track record of successfully managing security risks and incidents. How I work Committed to delivering timely, on-brief, high-quality service More ❯

migrating legacy SSIS workloads to ADF in cloud environments. Background in education, public sector, or similarly complex organisations. Familiarity with systems such as student records, HR, or finance platforms. ITIL Foundation or Microsoft Azure certifications. What's on Offer You'll be part of a forward-looking organisation delivering high-impact digital services. The team operates in a hybrid working More ❯

gather requirements and implement solutions. Key Skills & Experience: 2–4 years’ project experience with Dynamics 365 Finance & Operations . Experience supporting financial systems and reporting platforms . Familiarity with ITIL/ITSM best practices ; experience with ITSM tools is a plus. Strong stakeholder communication and ability to work in a fast-paced, self-managed environment . Solid technical background in More ❯

gather requirements and implement solutions. Key Skills & Experience: 2–4 years’ project experience with Dynamics 365 Finance & Operations . Experience supporting financial systems and reporting platforms . Familiarity with ITIL/ITSM best practices ; experience with ITSM tools is a plus. Strong stakeholder communication and ability to work in a fast-paced, self-managed environment . Solid technical background in More ❯

change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you'll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where More ❯

change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you’ll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where More ❯

change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you'll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where More ❯

change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you’ll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where More ❯

change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you’ll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where More ❯

Incident management & change Management * Certifications such as a Certificate in Cyber Security Practices, BCS Professional Certifications, Certificate in Information Security Management Principles (CISMP) or a Government Security Cyber Apprenticeship* ITIL certifications* Proven experience in a cybersecurity role, with a track record of successfully managing security risks and incidents This really is a fantastic opportunity for a Cyber Security Manager to More ❯

IT-enabled change projects (e.g. workforce tools, scheduling systems). Strong stakeholder and communication skills; able to translate technical issues for business users. Knowledge of IT service frameworks (e.g. ITIL) and structured service-level management. Experience with ERP, CRM, FSM, and mobile workforce platforms. Understanding of cybersecurity, data privacy, and compliance best practices. If you are interested in this position More ❯

and controls would be an advantage but not essential. Understanding of GDPR requirements would be an advantage but not essential. Experienced Microsoft Office user (Word, Excel and PowerPoint) Qualifications ITIL trained would be an advantage but not essential. IT risk management or cybersecurity certification would be an advantage, otherwise a desire to work towards achieving formal qualification. Skills Excellent oral More ❯

and controls would be an advantage but not essential. Understanding of GDPR requirements would be an advantage but not essential. Experienced Microsoft Office user (Word, Excel and PowerPoint) Qualifications ITIL trained would be an advantage but not essential. IT risk management or cybersecurity certification would be an advantage, otherwise a desire to work towards achieving formal qualification. Skills Excellent oral More ❯

problem-solving ability and ownership mentality. Strong documentation and organisational skills; confident using ticketing systems and standard office software. Eligible for or already hold DV Security Clearance. Knowledge of ITIL and wider MOD networks across land and sea is advantageous. If you're technically sharp, operationally focused, and thrive in demanding defence environments, this is a fantastic opportunity to play More ❯

and controls would be an advantage but not essential. Understanding of GDPR requirements would be an advantage but not essential. Experienced Microsoft Office user (Word, Excel and PowerPoint) Qualifications ITIL trained would be an advantage but not essential. IT risk management or cybersecurity certification would be an advantage, otherwise a desire to work towards achieving formal qualification. Skills Excellent oral More ❯

and controls would be an advantage but not essential. Understanding of GDPR requirements would be an advantage but not essential. Experienced Microsoft Office user (Word, Excel and PowerPoint) Qualifications ITIL trained would be an advantage but not essential. IT risk management or cybersecurity certification would be an advantage, otherwise a desire to work towards achieving formal qualification. Skills Excellent oral More ❯

IT security, data protection, and compliance frameworks . Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions . IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Inspiring : Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes. Energising: Role models positive and energised project focussed attitudes More ❯

with a can-do attitude, youll thrive under pressure and deliver profitable, workable solutions. Youll be familiar with best practices in design methodology and Telco business processes (eTOM or ITIL), and have a solid understanding of the technologies within customer estates. Knowledge of High-Level Design, Low-Level Design, Bill of Materials, project costing, and proficiency in Microsoft Office, Visio More ❯

structures across land and sea Confidence in customer-facing scenarios with a proactive, problem-solving mindset Proficiency in standard office and ticketing tools Willingness to travel when required Desirable: ITIL understanding or certification Project coordination or obsolescence management experience What We Offer: Key technical position in a secure, mission-critical support environment Interaction with senior MoD and government stakeholders Opportunities More ❯

applications. The ability to produce a high standard of work which meets or exceeds customer's requirements. Flexibility with regards to travel and requirements of the role. Understanding of ITIL would be advantageous. More ❯

office applications. The ability to produce a high standard of work which meets or exceeds customers requirements. Flexibility with regards to travel and requirements of the role. Understanding of ITIL would be advantageous. More ❯

financial services organisation based in Epsom, Surrey, who are recruiting for a 3rd Line Service Desk Engineer, with experience in a similar 2nd/3rd line role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a … opportunity you will ideally need to have the following: Minimum 4 years previous experience in a similar role as a 2nd/3rd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware, Hyper-V) Extensive knowledge More ❯

Microsoft Teams. * Maintain continuous communication coverage and resilience for mission-critical operational systems in real-time port environments. IT Service Management * Oversee operational excellence in IT service delivery, applying ITIL principles to support change, incident, and problem management in both office and field environments. * Define and monitor SLAs and KPIs aligned to the uptime demands of port infrastructure, vessels, and … high-availability environments * Regulatory and cyber risk awareness in critical infrastructure Minimum Education Requirements: * Bachelor's or Master's degree in Information Technology, Computer Science, or Engineering. Desirable Certifications: * ITIL v4 Foundation or Practitioner * AWS Certified Solutions Architect/Microsoft Azure Architect Expert * Cisco Certified Network Professional (CCNP) * PMP or equivalent project management certification * Maritime-specific standards (e.g., ISPS Code More ❯