IT Support Analyst
- Hiring Organisation
- Gordon Murray Group
- Location
- Guildford, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
Teams, or in person. Deliver 1st and 2nd line technical support across hardware, software, operating systems, and networks. Diagnose and resolve issues across Windows, macOS, Microsoft 365, and core business systems. Escalate complex incidents to Infrastructure, Applications, or Cyber Security teams as appropriate. Ensure all tickets are logged, prioritised … about technical resolution. You’ll likely bring: Proven experience in IT support, service desk, or desktop administration roles. Strong working knowledge of Windows and macOS operating systems. Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). Experience supporting Microsoft 365 and cloud-based identity platforms. Familiarity with ...