1 to 25 of 46 Permanent Service Delivery Jobs in Surrey

MERITUS are recruiting for a DV Cleared Service Delivery Manager to join our client in Woking in a permanent position as they continue growing their operation. SERVICE DELIVERY MANAGER - UP TO £90,000 PER ANNUM + BONUS - WOKING - DV CLEARED - MOD FOCUSED - FAST MOVING PROCESS - SECTOR … Defence Our client, a leading engineering and technology organisation operating across defence and national security, is seeking an experienced Service Delivery Manager to join their team. This role involves managing customer support services, coordinating internal teams and suppliers, and ensuring high levels of customer satisfaction across ...

Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focused IT Project & Service Delivery Manager to join their Technology Team. This is a broad and highly visible role, responsible for bringing structure … governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with agreed scope, priorities, budgets, service ...

Service Delivery Manager you'll ensure the smooth running of client payroll and be the middle person between the operational service and the client, you will need to be really organised, project minded and be able to resolve client queries quickly. Client Details My client … leading HR and payroll solutions provider. Description Manage the delivery of accounting and finance services to clients, ensuring high standards are consistently met. Act as the primary contact for client queries and address any issues promptly and professionally. Monitor service levels and implement improvements to enhance client satisfaction. ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … Overview We are seeking a Performance Assurance Manager to manage and oversee the Performance Assurance obligations delivered under the Proteus contract, ensuring that the service continues to meet contractual performance requirements and that performance assurance activities are properly governed, evidenced, monitored and reported. The role provides leadership across performance ...

services. This is a key role responsible for establishing and leading the continual improvement and innovation function across the programme, identifying opportunities to improve service quality, operational efficiency, system resilience, maintainability, customer outcomes and value for money . The successful candidate will work across operational, service management, engineering … manage and continuously develop the programme's Continual Improvement and Innovation framework , aligned with ITIL principles and contractual requirements. Lead continual improvement processes across service delivery, operations, engineering and technology environments. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management and incident management ...

About Roke Roke is a world-class engineering and technology company, with a trusted and long-standing record of delivery spanning research & development, products, managed-services and consultancy, serving customers across the globe. The markets Roke operates in are broad, but they are frequently crosscutting at engineering and delivery … markets include defence, national security, public-sector and commercial industries, with diversity being at the centre of Roke’s strategy. The Opportunity As a Service Delivery Manager your main responsibility is coordinating the support provided to our customers both in the UK and internationally, liaising regularly with Customers ...

medical certificated devices. Therefore, candidates will need to have demonstrable experience in working with such devices. This role will lead the safe and effective delivery of the Bugzi powered wheelchair loan service whilst also providing technical oversight across the wider product portfolio. This includes responsibility for product compliance … quality management, and regulatory compliance of all products manufactured, refurbished and supported by the Tadworth operation. This role will lead the safe and effective delivery of the Bugzi powered wheelchair loan service whilst also providing technical oversight across the wider product portfolio. This includes responsibility for product compliance ...

Infrastructure Project Manager - £70,000 - Kingston, Surrey - Hybrid A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focused IT Project & Service Delivery Manager to join their Technology Team. This is a broad and highly visible role, responsible for bringing … structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with agreed scope, priorities, budgets, service ...

leading force in public sector Assurance, providing cutting-edge technical platforms and professional services. We support central government and specialist departments in effectively managing delivery, to achieve their strategic goals. Estates Intelligence offers a compelling market proposition, delivering expertise and solutions to optimise data and information, supporting clients … investment prioritisation. The role is accountable for ensuring that asset information, lifecycle intelligence and estate performance insight are accurate, assured and aligned to operational delivery, contractual outcomes and strategic estate planning. It will help the client move from reactive reporting to proactive decision-making by using condition, performance, risk ...

leading force in public sector Assurance, providing cutting-edge technical platforms and professional services. We support central government and specialist departments in effectively managing delivery, to achieve their strategic goals. Estates Intelligence offers a compelling market proposition, delivering expertise and solutions to optimise data and information, supporting clients … investment prioritisation. The role is accountable for ensuring that asset information, lifecycle intelligence and estate performance insight are accurate, assured and aligned to operational delivery, contractual outcomes and strategic estate planning. It will help the client move from reactive reporting to proactive decision-making by using condition, performance, risk ...

annum. We are looking for an experienced and passionate IT Problem Manager to join Surrey County Council's IT & Digital Service and help shape the future of Problem Management across our organisation. This role is based at Woodhatch Place in Reigate. We offer a hybrid working model with … minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension ...

shape tomorrow, not just today. About Roke Roke is a world-class engineering and technology company, with a trusted and long-standing record of delivery spanning research & development, products, managed-services and consultancy, serving customers across the globe. The markets Roke operates in are broad, but they are frequently … crosscutting at engineering and delivery levels; markets include defence, national security, intelligence sectors, with diversity being at the centre of Roke’s strategy. The Opportunity The Field Service Engineer plays a key role in delivering high-quality support to customers across the UK and international locations. The role ...

Rural Affairs (Defra) and is responsible for ensuring the safety, quality, and efficacy of veterinary medicines in the UK. We have an IT Operations & Service Management Lead vacancy The Veterinary Medicines Directorate is looking for an IT Operations and Service Management Lead to join its IT Operations team. … This is a hands-on operational role with service management responsibility. The post holder will support the reliable day-to-day running of IT services that underpin VMDs regulatory, scientific and business activities, with a particular focus on modern computing, end user services, service desk operations and live ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … jointly create the next generation of the ticketing system for London. Role Overview We are seeking an IT Network Manager to lead the delivery, transition and operation of enterprise network services, ensuring that network infrastructure is secure, resilient and capable of supporting business operations. This is a transition-focused ...

private sectors. Job Description 4 Month Contract With A Local Authority Job Purpose We are seeking an experienced Programme Manager to lead and coordinate service systems transition activity within a designated portfolio as part of the Local Government Reorganisation (LGR) programme. The postholder will be responsible for ensuring service … across services, IT and Data teams, suppliers, subject matter experts, and programme stakeholders, you will provide strong programme leadership, manage complex dependencies, and ensure delivery remains aligned with agreed milestones and governance requirements. You will lead multidisciplinary teams within a matrix environment, without direct line management responsibility, bringing together ...

Roke Manor Research Ltd. is seeking a Service Delivery Manager to coordinate customer support across the UK and internationally, liaising with customers, internal teams and suppliers to deliver high satisfaction. You will log and track requests in ITSM, manage service contracts, and drive continual improvements. The role … requires experience in service management for high-value, regulated environments, with leadership, budgeting, and stakeholder management skills. #J-18808-Ljbffr ...

like to take ownership of a wider support function rather than simply managing a helpdesk? We are currently recruiting for a Head of Service which would suit an experienced FM Helpdesk Manager to join an established and growing facilities management business based in Walton-on-Thames. This … managed a helpdesk or FM support function and understands what is involved in supporting engineers, managing maintenance requests and delivering a high level of service to clients. This is an office-based position in Walton-on-Thames, Monday to Friday with one day from home. This role will ...

share good practice. At this organisation, we continually strive to improve work processes that deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care. Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice. All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews. ...

around 10 in Walton-on-Thames. You’ll oversee IT and wider operational support, ensure maintenance requests are logged, allocated and progressed, and drive service delivery with KPIs and SLAs. The role is office-based, Monday–Friday with one day from home, starting December, offering ...

considered for this position, you will have a solid background in IT (infrastructure, storage, cloud, networking) but have moved more into a Service Delivery/Project Manager capacity. Looking after 3 data centres, you will be responsible for: Customer service delivery Incident management Project management Infrastructure ...

time office-based position (one day from home) with a salary of £50,000-£55,000. You will own the wider support function, drive service delivery, manage KPIs and SLAs, and develop the team. #J-18808-Ljbffr ...

sooner. Role Purpose Lead the technical design, development and deployment of enterprise AI-enabled solutions aligned to People & Culture priorities Own service integrity, operational excellence, and governance across AI and digital people platforms Handle and partner with external vendors/configuration centres to deliver scalable, compliant solutions globally … patterns, agent-based frameworks, and AI APIs into enterprise-ready solutions. Champion automation across the AI lifecycle from data ingestion to deployment and run. Service, Delivery & Governance Ownership Be the point of accountability for system and solution integrity , ensuring incidents, risks and issues are led clearly and effectively. ...

including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose Managing the office facilities, leases … values-driven organisation. Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role. ...

Group IT&S Group Role Purpose Lead the technical design, development and deployment of enterprise AI-enabled solutions aligned to People & Culture priorities Own service integrity, operational excellence, and governance across AI and digital people platforms Handle and partner with external vendors/configuration centres to deliver scalable, compliant … patterns, agent-based frameworks, and AI APIs into enterprise-ready solutions. Champion automation across the AI lifecycle from data ingestion to deployment and run. Service, Delivery & Governance Ownership Be the point of accountability for system and solution integrity, ensuring incidents, risks and issues are led clearly and effectively. ...

lettings, leasehold and tenancy management. They will translate complex regulatory and operational requirements into clear, efficient processes and controls, helping to improve compliance, service quality, operational efficiency and customer satisfaction. This role is a temporary contract with an initial contract length of 6 months with the possibility to extend. … electrical, fire safety, water hygiene, asbestos and lifts. Map and optimise end-to-end business processes across repairs, voids, lettings and other key service areas. Identify challenges, risks and opportunities to improve efficiency, cost control, quality and turnaround times. Translate statutory and regulatory requirements into effective business processes, controls ...