14 of 14 Permanent Service Delivery Jobs in Surrey

improve processes, data quality, and system functionality. You will work closely with operational teams, IT, and data specialists to ensure systems support efficient service delivery and a positive customer experience. Key Responsibilities Champion best practice system usage across operational teams, ensuring consistent and compliant … highlighting risks and opportunities for improvement Ensure system updates, changes, and new features are communicated effectively to users Support continuous improvement initiatives that enhance service delivery and operational efficiency What We’re Looking For Experience working with CRM or operational systems such as Microsoft Dynamics or similar platforms ...

administration, operations, or business support. As a Graduate Administration Coordinator, you will assist in the smooth running of administrative functions across the Microsoft Global Service Delivery team. You’ll support Account Management and Service Delivery teams, help implement policies, coordinate resources, and contribute to organisational efficiency. … accurately and efficiently Quick to learn new systems and processes, thriving in a fast-paced environment Committed to excellence, consistently delivering high standards of service and driving continuous improvement ...

lead a team of Business Analysts and Functional Consultants. This role plays a critical part in delivering business requirements, driving cost efficiencies and improving service across a diverse project portfolio. The Opportunity As the Senior S2P Business Analyst, you will be responsible for overseeing S2P process improvements and system … will work across procurement, supply chain and invoicing processes, ensuring that business needs are translated into effective technology and process solutions. Key Responsibilities Leadership & Delivery Lead strategic reviews and deliver functional and systems change across major programmes. Act as workstream lead on large projects and overall lead on smaller ...

Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will be providing IT support … Azure/Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility ...

Join This Opportunity? Join a high‐growth UK MSP recognised for service excellence and strong customer satisfaction. Work with enterprise‐scale clients across a full managed services portfolio (Connectivity, Modern Workplace, Cyber, Cloud, Mobile). Take on an autonomous, commercially focused role with real ownership of strategic accounts. Collaborate … with expert technical, service desk, and project delivery teams to create impactful solutions. Clear progression pathways as the business continues to expand across the South and the North. The Role This is a senior, client‐facing position responsible for leading and growing a portfolio of enterprise customers. ...

specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. … They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed ...

Waterfall projects Strong experience in logistics, warehouse management, S4 HANA/ECC, and 3PL integrations Experience managing third-party IT providers and SAP service delivery Analytical mindset with strong stakeholder management and communication skills FMCG, EWM, IM, Finance, or EDI experience is a bonus This is an exciting ...

Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management: To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery … Issue resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting: Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact ...

Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management : To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery … Issue resolution : Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting : Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact ...

support a portfolio of client accounts. You'll act as a key link between clients and internal teams, helping ensure smooth communication, efficient service delivery, and high levels of client satisfaction. Key Responsibilities Act as a point of contact for client accounts Support communication between clients and internal … teams Handle enquiries, issues, and service requests promptly Assist with resolving complaints and improving processes Manage helpdesks, client portals, and raise purchase orders Support reporting, KPI tracking, and client reviews Work closely with colleagues to ensure client requirements are met About You Strong client service and communication skills ...

award-winning technology resource solutions provider with over 25 years of experience. We are looking for an Administration Lead to support our Microsoft Global Service Delivery team. This entry-level role is ideal for recent graduates eager to start a career in administration, operations, or business support. ...

award-winning technology resource solutions provider with over 25 years of experience. We are looking for an Administration Lead to support our Microsoft Global Service Delivery team. This entry-level role is ideal for recent graduates eager to start a career in administration, operations, or business support. ...

advisor to the Strategy Steering Group influencing key decision making and prioritisation Champion a digital-first culture - embedding technology, data, and AI into service delivery, supporter engagement, and operational processes. Analyse current business processes to identify opportunities for automation, simplification and improved impact Develop plans to implement ...

Techunite is proud to be working with a growing and dynamic organisation to recruit for a Senior IT Support Engineer/Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong technical expertise who’s ready to step into … full time. This opportunity is perfect for a technically hands-on individual who enjoys mentoring others, improving processes, and playing a crucial role in service delivery. You’ll take ownership of day-to-day operations on the service desk, guide and support your team ...