6 of 6 Permanent Support Analyst Jobs in Surrey

IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. IT Senior … Support Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality IT support to regional offices to consistently meet customer expectations. • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional Team to ensure they … maintain a consistent and professional standard of support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. • Proactively monitor team member and account admin queues to More ❯

IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. IT Senior … Support Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: Provide exceptional, high quality IT support to regional offices to consistently meet customer expectations. Always maintain a customer-focused approach and build relationships with key customers. Oversee the Regional Team to ensure they … maintain a consistent and professional standard of support and adhere to defined policies and procedures. Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. Proactively monitor team member and account admin queues to More ❯

enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer. Role Description: The Application Support Analyst will work within the Service Management environment administrating and resolving incidents as logged by Clinisys customers within Service Level Agreement timescales as … directed by the Service Desk Manager and the Support Director to satisfy the customer and business requirements. Please note this is a permanent role comprising a five-day week with shifts to cover our core hours of 08:00 - 20:00 for Monday to Friday. Hybrid working model with … fashion by using and developing diagnosis, analytical, problem solving, discipline specific and technical skills to achieve Service Levels. To work with the Senior Application Support Analyst and Application Support Specialist for mentoring and development of diagnosis, analytical, problem solving, discipline specific and technical skills to achieve service More ❯

Were looking for a talented IT Senior Support Analyst to join one of our clients, a leading International Law firm. This is a key role that combines advanced technical support, service excellence, and cross office collaboration. ???????????? ???????? ???????? ???????????????? ???? ?????????? ???? ?????????????????? ?????? ???????? ???????? ?????????????? ???????????? ???? ?????? ?????????? ???????????????? ?????????????? ?????? ???????????? ???????????????????????? ????????????????/?????? ???????? ???????????????????? ?????????????????? The successful hire will be responsible for delivering high level … support, monitoring team performance, ensuring quality and consistency, and acting as a senior point of contact across multiple locations. What were looking for: - Solid experience in an IT Service Desk or Support Analyst role, ideally in a professional services or law firm environment - ITIL Foundation certified (or … time recording, and document comparison tools - Excellent technical knowledge across hardware, operating systems, and networks - Willingness and flexibility to travel regularly for on site support and collaboration If you're passionate about IT support and want to be part of a highly regarded firm please get in touch More ❯

supporting and enhancing IT operations across four major sites in the United Kingdom, while also engaging with diverse teams worldwide. Your work will directly support our mission of delivering seamless and innovative technology experiences across the business. Responsibilities Providing IT Tier-2 support to both deskside and remote … resolution of issues. Writing, editing, and revising solution documents for new/updated software and hardware is an advantage Providing basic remote-guided infrastructure support, eg. HW checks, network port patching, storage disks swaps etc.. Projecting work and acting as liaison to other teams as needed Regular domestic traveling … to support our United Kingdom offices/sites (Weybridge, Chilworth, Maidenhead and Farnborough). Shipping logistics to remote users. Good communication and documentation skills are an advantage. Personal Attributes 4+ years of experience in a HelpDesk/Deskside Service environment. Excellent customer service and communication skills, particularly when interacting More ❯

supporting and enhancing IT operations across four major sites in the United Kingdom, while also engaging with diverse teams worldwide. Your work will directly support our mission of delivering seamless and innovative technology experiences across the business. Responsibilities Providing IT Tier-2 support to both deskside and remote … resolution of issues. Writing, editing, and revising solution documents for new/updated software and hardware is an advantage Providing basic remote-guided infrastructure support, eg. HW checks, network port patching, storage disks swaps etc.. Projecting work and acting as liaison to other teams as needed Regular domestic traveling … to support our United Kingdom offices/sites (Weybridge, Chilworth, Maidenhead and Farnborough). Shipping logistics to remote users. Good communication and documentation skills are an advantage. Personal Attributes 4+ years of experience in a HelpDesk/Deskside Service environment. Excellent customer service and communication skills, particularly when interacting More ❯