Help Desk Support Specialist
Staines-Upon-Thames, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
ADP
Do you have experience in providing technical/helpdesk/IT support? Are you looking for your next career move within a global company? If so then please read on! Location: Our Staines office - 2 Causeway Park, The Causeway, Staines-upon-Thames, TW18 3BF Hybrid working: 3 days in … Agreements (SLA's) are adhered to Ensure delivery of optimal service and the improvement of client retention & satisfaction Sharing knowledge within ADP to proactively support clients across all service offerings Serving as client liaison within ADP providing professional communications in answering client questions regarding Time and Attendance, product, and … requiring further work to resolve to effectively manage client expectations To ensure all incidents are logged and client provided with a CRN number to support our tracking process and reporting mechanism Work with other ADP Departments to deliver an accurate and timely response to the Client queries/Service more »
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