TechnicalServiceManager Location: Redhill Salary: Up to £52,000 About the Role We’re looking for a proactive and technically strong TechnicalServiceManager to take ownership of UK Government support cases within Commercial Satellite Communication Services (CSCS4). Reporting into the Senior TechnicalServiceManager … satisfaction remains at the highest level. This role is hands-on, varied, and requires strong technical knowledge alongside excellent organisational and communication skills. TechnicalServiceManager Responsibilities: Manage and drive support cases from initial report through to resolution. Work closely with MoD engineering and project teams, ensuring effective communication and technical support. … engineers. Assist in launching new government services and delivering minor projects as required. Ensure sufficient spares management and procurement in line with operational needs. TechnicalServiceManager Requirements: Royal Navy technical communications experience across COMSAT, MILSAT, MNE, and Message Handling. Technical knowledge of electrical/electronic systems, IT networking, and satellite More ❯
TechnicalServiceManager Location: Redhill Salary: Up to £52,000 About the Role We’re looking for a proactive and technically strong TechnicalServiceManager to take ownership of UK Government support cases within Commercial Satellite Communication Services (CSCS4). Reporting into the Senior TechnicalServiceManager … satisfaction remains at the highest level. This role is hands-on, varied, and requires strong technical knowledge alongside excellent organisational and communication skills. TechnicalServiceManager Responsibilities: Manage and drive support cases from initial report through to resolution. Work closely with MoD engineering and project teams, ensuring effective communication and technical support. … engineers. Assist in launching new government services and delivering minor projects as required. Ensure sufficient spares management and procurement in line with operational needs. TechnicalServiceManager Requirements: Royal Navy technical communications experience across COMSAT, MILSAT, MNE, and Message Handling. Technical knowledge of electrical/electronic systems, IT networking, and satellite More ❯
TechnicalServiceManager Location: Redhill Salary: Up to £52,000 About the Role We're looking for a proactive and technically strong TechnicalServiceManager to take ownership of UK Government support cases within Commercial Satellite Communication Services (CSCS4). Reporting into the Senior TechnicalServiceManager … satisfaction remains at the highest level. This role is hands-on, varied, and requires strong technical knowledge alongside excellent organisational and communication skills. TechnicalServiceManager Responsibilities: Manage and drive support cases from initial report through to resolution. Work closely with MoD engineering and project teams, ensuring effective communication and technical support. … engineers. Assist in launching new government services and delivering minor projects as required. Ensure sufficient spares management and procurement in line with operational needs. TechnicalServiceManager Requirements: Royal Navy technical communications experience across COMSAT, MILSAT, MNE, and Message Handling. Technical knowledge of electrical/electronic systems, IT networking, and satellite More ❯
TechnicalServiceManager Location: Redhill Salary: Up to £52,000 About the Role We're looking for a proactive and technically strong TechnicalServiceManager to take ownership of UK Government support cases within Commercial Satellite Communication Services (CSCS4). Reporting into the Senior TechnicalServiceManager … satisfaction remains at the highest level. This role is hands-on, varied, and requires strong technical knowledge alongside excellent organisational and communication skills. TechnicalServiceManager Responsibilities: Manage and drive support cases from initial report through to resolution. Work closely with MoD engineering and project teams, ensuring effective communication and technical support. … engineers. Assist in launching new government services and delivering minor projects as required. Ensure sufficient spares management and procurement in line with operational needs. TechnicalServiceManager Requirements: Royal Navy technical communications experience across COMSAT, MILSAT, MNE, and Message Handling. Technical knowledge of electrical/electronic systems, IT networking, and satellite More ❯
Technical ServiceManager Defence Satellite Communications A Technical ServiceManager role is available supporting Commercial Satellite Communication Services within a defence environment. This position involves ownership of all support cases and close collaboration with Ministry of Defence system engineering and project teams to ensure timely resolution and process improvement. Reporting to a senior technicalservicesmanager, the role requires coordinating multi-disciplinary teams to manage support visits efficiently, including logistics and commercial arrangements. The successful candidate will provide technical expertise, maintain high customer satisfaction, and contribute to ongoing support documentation and training. Key responsibilities include: Managing all UK Government support cases across satellite communications Coordinating support teams and external stakeholders … to resolve complex technical issues Providing internal briefings to senior management on case status and plans Ensuring effective management of service visits, equipment, and invoicing Tracking support trends and owning improvement initiatives Supporting minor project management within obsolescence and support programmes Delivering training to 1st and 2nd line support staff and assisting onboarding Essential skills and experience: Defence More ❯
Technical ServiceManager Defence Satellite Communications A Technical ServiceManager role is available supporting Commercial Satellite Communication Services within a defence environment. This position involves ownership of all support cases and close collaboration with Ministry of Defence system engineering and project teams to ensure timely resolution and process improvement click apply for full job details More ❯
Exciting Opportunity: UK Military TechnicalServiceManager – Defence & Satcoms Are you ready to step into a pivotal role supporting critical UK Government communications? We’re working with a well-established, globally recognised satellite communications and IT services provider who are seeking a Support Case Manager to take ownership of all CSCS4 UK Government … support cases. This role is ideal for someone with a strong Royal Navy or defence communications background who thrives on responsibility, technical challenges, and building trusted relationships across government and engineering teams. Especially those with a Navy Weapons experience What you’ll be doing: Taking end-to-end ownership of UK Government support cases, ensuring SLA/KPIs … technical readiness – maximising efficiency and effectiveness. Leading on documentation, process improvements, and capturing insights to drive long-term service excellence. Supporting the rollout of new UK Government services, training support teams, and contributing to through-life support programmes. What we’re looking for: Experience in technical communications within the Royal Navy/MOD environment (COMSAT More ❯
TechnicalServiceManager — Government & Defence Satellite Communications Location: Redhill (office-based for first 6 months; must be commutable) Salary: £45,000–£52,000 + benefits Clearance: Must hold, or be eligible to obtain, DV clearance The Role: You’ll own and drive all UK Government support cases across Commercial Satellite Communication Services (CSCS), ensuring SLAs … multi-disciplinary resolver groups, brief senior stakeholders, and keep cases moving to timely resolution. You’ll also shape support processes, documentation, and training, and help launch new UK Government services into BAU. Key Responsibilities:; Take end-to-end ownership of UK Government support cases, coordinating internal resolver groups and ensuring effective resolution and customer satisfaction. Provide internal briefings to … obsolescence). Train 1st/2nd line teams and assist with onboarding of Field Service Engineers. Collaborate closely with MOD System Engineering/Project teams; provide confident, professional technical engagement with the Government customer Must-Haves: Ex-Royal Navy (CIS/WE Comms) at Senior Rate level (or equivalent), with hands-on experience of naval comms equipment relevant More ❯
TechnicalServiceManager — Government & Defence Satellite Communications Location: Redhill (office-based for first 6 months; must be commutable) Salary: £45,000–£52,000 + benefits Clearance: Must hold, or be eligible to obtain, DV clearance The Role: You’ll own and drive all UK Government support cases across Commercial Satellite Communication Services (CSCS), ensuring SLAs … multi-disciplinary resolver groups, brief senior stakeholders, and keep cases moving to timely resolution. You’ll also shape support processes, documentation, and training, and help launch new UK Government services into BAU. Key Responsibilities:; Take end-to-end ownership of UK Government support cases, coordinating internal resolver groups and ensuring effective resolution and customer satisfaction. Provide internal briefings to … obsolescence). Train 1st/2nd line teams and assist with onboarding of Field Service Engineers. Collaborate closely with MOD System Engineering/Project teams; provide confident, professional technical engagement with the Government customer Must-Haves: Ex-Royal Navy (CIS/WE Comms) at Senior Rate level (or equivalent), with hands-on experience of naval comms equipment relevant More ❯
We are supporting a global telecommunications organisation based near Reigate who are looking to add a TechnicalServiceManager to their growing team. This is a full-time permanent position. Key responsibilities will include: Providing briefings to to senior management regarding status and plan of action for support casesLiaising with teams as cases are escalated Minor … using the ticketing system and other resources Preparing handover notes for other in support teams The Successful candidate will have: Ability to work on own initiative Royal Navy technical comms experience Understanding of wider MOD networks Ability to meet deadlines A strong passion for problem solving Ability to achieve CV clearance Technical experience of electronic/ More ❯
