6 of 6 Permanent Technology Support Analyst Jobs in Surrey

Deskside & Technology Support Analyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service … requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. Key Deliverables/Responsibilities Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to best practice guidelines General troubleshooting of the … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain More ❯

Deskside & Technology Support Analyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service … requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. Key Deliverables/Responsibilities Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to best practice guidelines General troubleshooting of the … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain More ❯

functional collaboration. This role is ideal for someone with a growth mindset, who thrives in dynamic environments and is eager to contribute to impactful technology solutions. As part of a global organization of over 1,700 employees, you will play a pivotal role in supporting and enhancing IT operations … across four major sites in the United Kingdom, while also engaging with diverse teams worldwide. Your work will directly support our mission of delivering seamless and innovative technology experiences across the business. Responsibilities Providing IT Tier-2 support to both deskside and remote staff, VIP and Execs. … resolution of issues. Writing, editing, and revising solution documents for new/updated software and hardware is an advantage Providing basic remote-guided infrastructure support, eg. HW checks, network port patching, storage disks swaps etc.. Projecting work and acting as liaison to other teams as needed Regular domestic traveling More ❯

functional collaboration. This role is ideal for someone with a growth mindset, who thrives in dynamic environments and is eager to contribute to impactful technology solutions. As part of a global organization of over 1,700 employees, you will play a pivotal role in supporting and enhancing IT operations … across four major sites in the United Kingdom, while also engaging with diverse teams worldwide. Your work will directly support our mission of delivering seamless and innovative technology experiences across the business. Responsibilities Providing IT Tier-2 support to both deskside and remote staff, VIP and Execs. … resolution of issues. Writing, editing, and revising solution documents for new/updated software and hardware is an advantage Providing basic remote-guided infrastructure support, eg. HW checks, network port patching, storage disks swaps etc.. Projecting work and acting as liaison to other teams as needed Regular domestic traveling More ❯

functional collaboration. This role is ideal for someone with a growth mindset, who thrives in dynamic environments and is eager to contribute to impactful technology solutions. As part of a global organization of over 1,700 employees, you will play a pivotal role in supporting and enhancing IT operations … across four major sites in the United Kingdom, while also engaging with diverse teams worldwide. Your work will directly support our mission of delivering seamless and innovative technology experiences across the business. Responsibilities Providing IT Tier-2 support to both deskside and remote staff, VIP and Execs. … resolution of issues. Writing, editing, and revising solution documents for new/updated software and hardware is an advantage Providing basic remote-guided infrastructure support, eg. HW checks, network port patching, storage disks swaps etc.. Projecting work and acting as liaison to other teams as needed Regular domestic traveling More ❯

functional collaboration. This role is ideal for someone with a growth mindset, who thrives in dynamic environments and is eager to contribute to impactful technology solutions. As part of a global organization of over 1,700 employees, you will play a pivotal role in supporting and enhancing IT operations … across four major sites in the United Kingdom, while also engaging with diverse teams worldwide. Your work will directly support our mission of delivering seamless and innovative technology experiences across the business. Responsibilities Providing IT Tier-2 support to both deskside and remote staff, VIP and Execs. … resolution of issues. Writing, editing, and revising solution documents for new/updated software and hardware is an advantage Providing basic remote-guided infrastructure support, eg. HW checks, network port patching, storage disks swaps etc.. Projecting work and acting as liaison to other teams as needed Regular domestic traveling More ❯