Support experience (Telephone/Email/Face-to-Face Support) Basic Networking Knowledge - LAN/WAN Strong customer/client service Proficient with Windows10/11 Hardware Setups - Laptops, PCs, Macs and Mobiles for End Users Office 365 applications experience Excellent communication skills and team … Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, IT Field, Field Engineer, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking, Routers more »
Employment Type: Permanent
Salary: £28000 - £30000/annum football and rugby tickets, health s
network switches Fortigate/Draytek firewalls Ubiquiti wireless access points HP/Konica printers HP/APC UPS Apple/Samsung mobile devices Windows Server (Apply online only) Active Directory DNS DHCP MS SQL MS Business Central ERP Windows10/11 OSX desktop more »
departmental documentation Assisting with keeping the SharePoint based intranet up-to-date. Essential Familiarity with a Microsoft domain environment Understanding and experience of Windows Active Directory; adding users to group, assigning permissions. Experience supporting users with Windows10 and Microsoft Office 365, including MS more »
for clients. Migrations and Installs: Assist in migration projects and installations, contributing to the successful execution of IT initiatives. Technical Requirements: Proficiency in Windows10/11, Autopilot, and Intune. Familiarity with Windows Server (in-depth knowledge not required). Certification Opportunities: This role … opportunities for certifications, with costs covered by the employer. Qualifications and Experience: Proven experience in a Desktop Engineer role. Strong technical acumen in Windows environments. Excellent problem-solving skills and a proactive approach to IT support. Previous exposure to imaging projects and BAU support. If you are ready more »
of mobile devices Administration of the telecoms systems Good knowledge of Microsoft applications, particularly Outlook ITIL aware Sound troubleshooting skills Good knowledge of Windows10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience of using an Incident Management more »
provided. Key Responsibilities: Provide support to the business via calls, emails, video chats etc. Undertake system rebuilds and installations, ensuring seamless transitions to Windows10 and 11 with all necessary applications and user data intact. Assist users in resolving general IT issues, optimising their daily workflow more »
