Bexhill-on-sea, Sussex, United Kingdom Hybrid / WFH Options
Hastings Direct
and risks through advanced analytics Drive continuous improvement in MI/BI reporting capabilities and data visualisation Leverage tools like Power BI, Tableau and SQL to derive actionableinsights from complex datasets Enable predictive analytics and automation to improve operational efficiency and customer outcomes Essential skills/experience: Proven experience in a senior reporting/analytics More ❯
data related activities within the department and support the department members. This role involves supporting team members, collaborating with cross-functional teams, designing analytical solutions, and delivering actionableinsights to enhance business performance and efficiency. Primary responsibility will include providing robust and professional support related to data and applications to various departments Key Responsibilities: 1. Reporting More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
deliver innovative services by discovering and creating value from our extensive data assets. Your focus will be on applying data science techniques individually and collaboratively to generate actionable insights. Responsibilities include working with large, diverse datasets, developing predictive models, and implementing machine learning algorithms to address business challenges. You will work closely with in-house technology More ❯
Use tools like GA4, heatmaps, session recordings and surveys to identify friction points and drop-offs in the funnel. Analyse site data and customer behaviour to surface actionableinsights and inform optimisation priorities. Work closely with the Junior Developer and Digital team to brief, implement, QA and launch CRO tests and enhancements. Collaborate with CRM, Brand More ❯
Bexhill-on-sea, Sussex, United Kingdom Hybrid / WFH Options
Hastings Direct
and budgeting activity, setting and managing multi-year plans and 'trading' performance, and regularly reporting progress and updates. Own the commercial performance of Motor Claims; track key metrics, generate insight, and take agile action to meet objectives and identify and prioritise performance improvement opportunities, collaborating across teams to secure resources and deliver results. Stay ahead of regulatory, market and … experience in commercial strategy, ideally within financial services, insurance, consulting, or related sectors. Strong analytical and performance management skills, with the ability to translate complex data into actionableinsights and inspiring communication. Exceptional commercial acumen, comfortable with the mechanics of the P&L and key drivers of claims performance. Demonstrated success in building, coaching, and inspiring More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Pertemps
drive change. The Role In this role, you'll be responsible for leading a team within the QA function - overseeing quality assessments, analysing customer interactions, and presenting actionableinsights to improve performance, compliance, and customer outcomes. You'll run root cause analysis, coaching sessions, and use speech analytics tools to ensure the highest quality standards are … customer interactions, evaluating technical accuracy, soft skills, and regulatory compliance. Carry out real-time and retrospective quality assessments. Use data to identify improvement opportunities and produce clear, actionable reports. Facilitate stakeholder feedback sessions and team focus groups. Collaborate with cross-functional teams to implement improvements across the customer journey. Utilise speech analytics tools to uncover performance More ❯