16 of 16 DemandTrendPermanent Customer Service Jobs in Sussex

to make an impact in a fast-paced environment, we want to hear from you! Key Responsibilities: Lead and Inspire : Manage and motivate a talented team of sales and customer service professionals. Set ambitious sales targets and drive team performance. Drive Business Growth : Identify new business opportunities through networking, market research, and relationship building. Close deals and expand … the customer base. Enhance Digital Presence : Collaborate with marketing and web consultants to boost the company website's performance, focusing on eCommerce strategies and user experience. Innovate Sales Strategies : Work with leadership to develop innovative sales strategies. Launch new product ranges that meet customer demands. Collaborative Leadership : Foster strong cross-functional relationships with marketing, customer service More ❯

Working Hours: Monday - Friday/8:20am - 5:30pm HRGO Recruitment are seeking a motivated Technical Analyst to join our clients in-house Service Desk Team. Reporting to the Head of Service, you will provide high-quality 2nd Line support and expertise to clients, ensuring timely and effective resolution of hardware and software issues. The role will be … critical in delivering exceptional customer service and technical proficiency. Delivering customer-focused 2nd Line Service Desk support for hardware and software issues. Prioritising incidents based on their business impact and urgency. Assessing the complexity of incidents and following escalation processes as required. Accurately logging all calls and incidents into the Service Desk system. Ensuring all … calls and tickets are responded to within established Service Level Agreements (SLAs). Proactively identifying potential or future issues at client sites before they escalate. Sharing technical knowledge and client-specific expertise with team members to enhance overall service delivery. Requirements: Windows Desktop OS and Management Active Directory and Group Policy TCP/IP, DNS Server Virtualization: VMWare More ❯

be proud of, while enjoying the ride. What you'll do As a Complaints Manager, you will oversee processes and systems to ensure the efficient and effective resolution of customer complaints, addressing concerns promptly and maintaining compliance with regulatory standards. You will also champion the delivery of a first-class customer experience by guiding internal teams to ensure … operations support an exceptional customer journey. This role focuses on complaints operations, ensuring compliance, and driving improvements to reduce complaints. You will collaborate across all levels of the organisation, providing expert handling, guidance, and oversight to ensure the fair treatment of customers, including: Complaints Operations & Policy Build and execute a clear complaints strategy aligned with growth goals. Support complaints … actionable improvements and reduce complaints. Perform risk-based Quality Assurance and oversee training to maintain complaint-handling competence. Ensure FCA reporting requirements are met with accurate and timely submissions. Customer Experience Advocate for customer-centric improvements to enhance outcomes. Provide insights into customer needs, mapping journeys to identify key improvement areas. Support initiatives to boost satisfaction metrics More ❯

Location: Haywards Heath Salary: £29,000 - £30,000, depending on experience Department: Customer & Operations We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our … prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications … particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the More ❯

prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications … particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the More ❯

workflow and diary system in a timely manner to allow instant access to all staff. - Produce client valuations in readiness for annual reviews and in line with the Client Service Agreement, raising invoices for additional requests which are not part of the paid service - Process servicing tasks in line with the Client Service Agreement, raising invoices for … meet company goals and targets. - To provide support to your colleagues where workloads need to be spread across the team to reach team goals. Experience and Qualifications: - Administration and customer service experience is essential. - Telephone based experience would be beneficial. - Financial Services experience would be beneficial. - Financial Services experience is essential preferably obtained in a life and pensions More ❯

Horsham (On-Site) Job Summary Reporting to the Head of Services you will be responsible for the smooth running of our administrative functions across the department. This role is customer support and therefore requires an excellent telephone manner and commitment to outstanding support of our customers needs. You will have a keen understanding of the services we are able … to provide and an interest in refining our processes to optimise the customer experience. Personal Specification: - Good organisational and planning skills - Ability to work under pressure to tight deadlines - A positive, can do attitude - Great attention to detail - A team player with interpersonal and collaboration skills - Able to demonstrate prioritisation skills when multi-tasking - Customer focussed role - Pleasant … exploring AI and automation solutions - Entry-level role, no previous experience required Some key responsibilities: - Collecting and inputting accurate meter readings from a variety of sources - ProACTive identification of customer consumable requirements - Key stakeholder in the implementation of the EDI ordering system - Identification of unusual patterns of consumable or device usage - Ordering of toner and other consumable items - Answering More ❯

to this department, acting as a liaison with the Brighton MET IT department. To be successful in this role, you will have: Specialist knowledge of IT, Networking, and IT service experience. Knowledge of Windows operating systems and Windows Server. Basic knowledge of networking concepts and configuration. An understanding and appreciation for customer service principles Communication skills and … and other organisations, including: Local Government Pension Scheme the Group contributes 20.4% of your actual pensionable pay. 25 days annual leave, increasing to 28 days in line with continuous service , plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement and a wellbeing day. Plus, the opportunity to purchase up … and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only). Family friendly policies including enhanced maternity, paternity and adoption pay (dependant on continuous service). Continuous professional development opportunities including development days, funded apprenticeships and access to a range of other courses and activities. And much more - check out the Staff Benefits booklet More ❯

Analyze incident data to propose resolutions and prevent future incidents. Requirements Excellent communication and organizational skills. Proven experience in Incident and Problem Management. Self-motivated with a focus on customer service. CRB Security Check clearance. Qualifications and Experience Knowledge of IT infrastructure components such as hardware, databases, and networks. Understanding of IT concepts and architectures. Awareness of business-critical More ❯

computer applications and course content management Ability to work independently and on a geographically diverse team Integrity to uphold high standards of quality and compliance Temperament to provide exceptional customer service to internal and external customers The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here's a snapshot More ❯

30pm Business Development Executive duties: Making outbound calls to warm and known clients (B2B & B2C) Proactively identifying and reaching out to new opportunities Building lasting relationships and delivering excellent customer service Managing multiple client accounts and following up on inbound leads Preparing and presenting tailored quotes based on client needs and budgets Tracking activity and maintaining accurate client More ❯

are a leading SaaS solutions business for dynamic delivery route planning and optimisation. They work with businesses of all sizes to streamline their operations, improve efficiency, and deliver exceptional service to their customers. Their Brighton office is a vibrant, collaborative space shared with our Sales, Product Management, QA, and Technical teams - all just a few minutes' walk from the … train station and has gym on site. The Role We're looking for a Level 2 Technical Support Agent to join their Customer Support team. You'll be the go-to point for complex customer queries, providing end-to-end case management from investigation through to resolution. This is a hands-on, problem-solving role where you'll … issues quickly, but also to share ideas and suggestions for improving their platform. The client actively encourage you to bring forward new ideas based on your own observations or customer feedback, helping to shape the future of the product. You'll also work closely with their Sales and Implementations teams to ensure a smooth transition for customers from the More ❯

catering facility. The hospitality areas require Bar Staff, Food Runners and Plate Waiters to work in the bustling, friendly hospitality areas within the stadium. We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally you will have worked within the hospitality sector … previously and have a good foundation and knowledge of customer service. Main Responsibilities Oversee kitchen cleanliness, hygiene, and equipment maintenance Conduct briefings, delegate tasks, and monitor performance Ensure all BOH areas are event-ready and cleared post-service Reinforce uniform, hygiene, and conduct standards Managing the pass during service Serve as key point of contact between the … and punctuality Being proactive is key Experience within hospitality at management level The ability to multi-task within a fast-paced environment Experience managing large teams or high-volume service environments Organised, calm under pressure, and highly reliable About The Company Sodexo Live! We're Experience Makers. And go-getters, fanatic foodies, and community pillars. At Sodexo Live! build More ❯

catering facility. The hospitality areas require Bar Staff, Food Runners and Plate Waiters to work in the bustling, friendly hospitality areas within the stadium. We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally you will have worked within the hospitality sector … previously and have a good foundation and knowledge of customer service. Main Responsibilities Following the chefs direction in food preparation eg. Washing, peeling, and chopping vegetables and fruits Measuring ingredients for chefs or cooks Unpacking and storing deliveries properly (stock rotation, labelling) Assisting chefs with various tasks during busy periods Carrying ingredients and supplies between storage and prep areas More ❯

We Ask of You: As an ASK Italian Waiter, we value: Passion: A love for people, diverse cultures, food, and all things Italian. Hospitality: A welcoming attitude, making every customer feel at home. Teamwork: The ability to work well in a fast-paced environment, with attention to detail and a commitment to excellent service and standards. Behaviour: Every … team member is encouraged to bring their authentic selves to work, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers. Join Us: At ASK Italian , we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you're More ❯

We Ask of You: As an ASK Italian Chef, we value: Passion: A love for people, diverse cultures, food, and all things Italian. Hospitality: A welcoming attitude, making every customer feel at home. Teamwork: The ability to work well in a fast-paced environment, with attention to detail and a commitment to excellent service and standards. Behaviour: Every … team member is encouraged to bring their authentic selves to work, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers. Join Us: At ASK Italian , we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you're More ❯