1 of 1 Permanent First Line Help Desk Support Jobs in Sussex

role within a dedicated Helpdesk Team, with future potential to move into a 2nd and 3rd line position? Would you be keen to be one of the first points of contact for any client enquiries/queries regarding their on-line experience issues? Do you want to work for an employer who provides a perfect … balance of work and fun - but always professional? This is a genuine chance to get your feet under the table, gain first class training, and become part of a fantastic company, where you'll be assisting and guiding clients through a series of tasks or troubleshooting, using diagnostic tests and remote access to their computers, to try and resolve … gained in troubleshooting/diagnosing problems, progressing them to colleagues if currently out of your remit/understanding Experience with Network repairs and analysis Ability to communicate effectively to help customers fix their issues and feel satisfied with the experience Understand the importance of providing and maintaining first class customer experience at all stages. Consideration can be given More ❯