Service Delivery Manager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong client relationships and a collaborative culture. They are now … looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how to deliver outstanding service to clients. What you ll be doing Leading, coaching, and … developing the Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and … with product owners, developers, architects, and business teams to deliver reliable, value-driven services-using automation and Azure technologies to reduce risk and improve performance. As part of the Service Management community, you'll help shape shared processes, manage SLAs, oversee operational changes, and support ongoing service improvements across the Technology pillar. We value flexible working, so you … success: Excellent communication skills, verbal and written Strong time management and organisational skills Leadership and influencing skills, able to collaborate across technical and business teams Analytical mindset focused on service improvements and automation opportunities Passion for delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with More ❯
A large construction company is seeking a Technical ServicesManager to lead and manage the mechanical aspects of its construction & refurbishment projects across the UK and internationally. The Technical ServicesManager will have a minimum HND in a relevant mechanical engineering qualification in construction, be experienced with mechanical design software, have strong knowledge of HVAC, plumbing … and controls, and have experience within mechanical building services in a construction context. Ideally, the Technical ServicesManager will be able to acquire DV security clearance. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Lead the mechanical services delivery on construction projects from pre-construction through to handover Develop and manage project plans, timelines, and budgets More ❯
arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As the Building & Technical ServicesManager, you'll be responsible for ensuring that our campus facilities and technical services are maintained to a high standard, providing a safe and welcoming environment for our students More ❯