2 of 2 Permanent Technical Architecture Jobs in Sussex

Overview This role focuses on the architecture and technical design of our customer experience (CX) solutions. This includes all touchpoints across the customer journey, from initial contact to ongoing support, and spans various channels such as voice, web, chat, and mobile. Delivering a seamless and positive CX is crucial for maintaining our market-leading position and driving customer … loyalty. Responsibilities Designing and documenting solutions that are customer-centric, scalable, and integrated across various channels. Selecting and integrating appropriate technologies to enhance the customer journey. Providing technical leadership and guidance to development teams. Ensuring adherence to architectural principles and standards. Collaborating with stakeholders across the business to understand their needs and translate them into technical solutions that … improve CX. Ensure colleagues involved in design activities (e.g., Business Analysts, Technical Architects) are following best practice design principles in line with the company architectural strategy Purpose of the role Define and maintain the technical architecture for our CX solutions. Design and document solutions for new CX initiatives and enhancements. Evaluate and select appropriate technologies to enhance More ❯

Security Architect to lead the design and assurance of security across our Financial Advice & Wealth Management SaaS platform. This is a pivotal role where you ll own the security architecture across cloud infrastructure and networking, drive secure-by-design application architectures, and ensure robust security for integrations with external partners and systems. As part of the Technical Architecture … services. Define secure patterns for APIs and partner integrations. Support governance activities including audit, risk acceptance, and internal forums. Review implementation progress to ensure alignment with security design. Provide technical guidance and coaching to architects and engineers. Promote a culture of security awareness in product and engineering practices. Align security standards and frameworks with business and technology strategy. Monitor More ❯