2 of 2 Permanent Incident Response Jobs in Sutton

external customers. You will be responsible for driving reliability improvements, advancing automation and AI-Ops capabilities, and leading a team focused on observability, incident response, operational excellence, and continuous improvement. Responsibilities Lead the implementation of the team’s strategic direction, translating priorities into clear operational plans, backlogs … deliverables. Line manage and develop the team leaders, setting clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger delivery discipline. Ensure incident management, problem management, RCAs, post-mortems and improvement actions are owned, tracked and completed. Strengthen operational process adherence, ensuring responsibilities are clear and delegation ...

used by internal and external customers. You will drive reliability improvements, advance automation and AI-Ops capabilities, and lead a team focused on observability, incident response, operational excellence, and continuous improvement. Responsibilities include translating priorities into clear plans, line managing team leaders, ensuring RCAs and post-mortems ...